Agent DVR only Records is 640x360?

Good Day, I have been using Agent DVR for a few months now, i was happy with it until i had a incident at my house and i was NOT happy with the quality of the recording. The default settings records as per the image below

bitrate

Under the individual camera setting i have changed the quality to “10”
I have also made changes to Configurations/Settings

I have played with Increase the defaults HOWEVER, the Frame Width & Height stays the same the only thing that changes is the bit rate as per image below

So either im make changes in the wrong place or AGENT DVR cant do anything above 420p

Please advise