Airthings View Plus - web integration doesn't present radon or pressure sensors

I’m using the built in Airthings web integration for an Airthings View Plus device that is configured on my network and properly sending data to the cloud. I have created the api key and configured the integration.

From the Airthings app (on my phone), I can see that there are 8 sensors being reported, plus battery level.

The HA Airthings integration has only has 7 sensors (including battery) . It has left out the radon and pressure sensors.

What do I need to do in order to get the missing sensors reported in HA?

Thanks!

Are the sensors available in the Device screen but is a disabled entity??
Open your Home Assistant instance and show your devices.

Good question! No, I’m not seeing any disabled entities.

Then the integration does not support them.
A feature request listing the specific integration and the example integration that has it as an example, etc, might get you somewhere.
Also if you look in core documentation, the owner might be listed.

Feature Request Guidelines 📔,

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@LaStrada is this something that you are aware of? Thanks!

Both pressure and radon should be visible. One of my devices:

Not sure what’s going on here. Can you enable debug logs and post it here? Make sure it has fetched data a few times, wait 15 or so minutes to be sure.

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Thanks for the quick response!

I have the log file, but not sure how to attach it. It seems like I can do images, but not files?

Use this one:

and paste the text

When I stopped logging, the file that was downloaded from HA was error_log.bin, not a text file.

Is there an app to open the file?

I get a .log file, and it can be opened in more or less all text editors. On mac you can use for example TextEdit, on Windows you can use Notepad.

OK, I did this from my phone. Let me switch to my laptop and see if I get a more sensible log file…

Yeah, I get a .log file from my laptop. Let me run it for a while, then I’ll upload the file.

The log file is 4MB, I filtered out everything not obviously related to Airthings. It looks rather bland…

Thanks!

2025-06-03 15:24:59.726 DEBUG (MainThread) [airthings] Request https://ext-api.airthings.com/v1//locations/821785ef-2476-4cdb-869b-35e9a4df2b56/latest-samples 3, None
2025-06-03 15:25:00.186 DEBUG (MainThread) [homeassistant.components.airthings] Finished fetching airthings data in 0.461 seconds (success: True)

2025-06-03 15:30:59.727 DEBUG (MainThread) [airthings] Request https://ext-api.airthings.com/v1//locations/821785ef-2476-4cdb-869b-35e9a4df2b56/latest-samples 3, None
2025-06-03 15:31:00.116 DEBUG (MainThread) [airthings] Request https://ext-api.airthings.com/v1//locations/821785ef-2476-4cdb-869b-35e9a4df2b56/latest-samples 2, None
2025-06-03 15:31:01.572 DEBUG (MainThread) [homeassistant.components.airthings] Finished fetching airthings data in 1.845 seconds (success: True)

2025-06-03 15:37:01.726 DEBUG (MainThread) [airthings] Request https://ext-api.airthings.com/v1//locations/821785ef-2476-4cdb-869b-35e9a4df2b56/latest-samples 3, None
2025-06-03 15:37:02.107 DEBUG (MainThread) [homeassistant.components.airthings] Finished fetching airthings data in 0.381 seconds (success: True)


Final update: with help from @LaStrada, we decided to delete the device from the integration, and then add it again (with the same id and secret values).

This cleared it up, I’m now seeing all of the sensors.

Many thanks for the very quick turn-around on this! It’s amazing to see this level of support.

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FWIW, I also don’t see Radon reflected from my new View Radon…but it does show as “N/A” in their native web app. So I suspect their API doesn’t even include it in the API call before it is defined. I did delete and re-add, no change. So sometimes, it might just take a few days.