App stop working on Tablet with FamilyLink

Mobile Apps Home Assistant Companion for Android
1

I have installed Family Link on the tablet for the kids, mostly for checking when it needs charging, but on the older one it just stopped working.

I dont know if is this is the right forum, but someone might have a an idea or seen thai before.

All been working fine but suddenly i noticed home Assistant stop reporting battery level on my dashboard. It just say 44% constantly.

I have reinstalled the application, just crash when i start it and then says “Home Assistant stopped working”, i cant event see the login screen.

I have also clearly the cache from play store and HA app itself, still crashes.

There is no restrictions to the app via FamilyLink.

Dont know if this have to do with FamilyLink or the tablets OS is missed up…

Samsung Tablet T585
Android 8.1.0
Webview 125.x…

2

Try these steps in order. If that doesn’t work device logs will be required

3

Yes i sae this and tried before posting. How can i get a log if the app is crashing before loading?

4

You’ll need to use an app like logcat reader or Android studio. Both will require you to hook up the device to a PC

5

Ended up reset the tablet, now the app works, just need to install all other app the kids had.

Even tried to wipe minne cache from recovery menu without luck…