It’s some days that Home Assistant is not able to backup the system. I’ve already tried to change the usb key where the backup it will be written but get always the same errore, this is the logs:
Logger: homeassistant.components.backup
Source: components/backup/manager.py:585
integration: Backup (documentation, issues)
First occurred: February 24, 2026 at 4:46:06 AM (6 occurrences)
Last logged: 5:23:56 AM
Unexpected error for hassio.bckup1: Unknown error, see Supervisor logs (check with 'ha supervisor logs')
Unexpected error for hassio.backup: Unknown error, see Supervisor logs (check with 'ha supervisor logs')
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/backup/manager.py", line 585, in upload_backup_to_agent
await self.backup_agents[agent_id].async_upload_backup(
...<2 lines>...
)
File "/usr/src/homeassistant/homeassistant/components/hassio/backup.py", line 205, in async_upload_backup
await self._client.backups.upload_backup(
...<2 lines>...
)
File "/usr/local/lib/python3.13/site-packages/aiohasupervisor/backups.py", line 153, in upload_backup
result = await self._client.post(
^^^^^^^^^^^^^^^^^^^^^^^^
...<5 lines>...
)
^
File "/usr/local/lib/python3.13/site-packages/aiohasupervisor/client.py", line 189, in post
return await self._request(
^^^^^^^^^^^^^^^^^^^^
...<7 lines>...
)
^
File "/usr/local/lib/python3.13/site-packages/aiohasupervisor/client.py", line 136, in _request
await self._raise_on_status(response)
File "/usr/local/lib/python3.13/site-packages/aiohasupervisor/client.py", line 79, in _raise_on_status
raise exc_type(
...<3 lines>...
)
aiohasupervisor.exceptions.SupervisorBadRequestError: Unknown error, see Supervisor logs (check with 'ha supervisor logs')
The error messages suggest that the external drive is not correctly configured. The drive may not be reachable, the folder that you defined may not exist, the USB device may be broken, etc… Take a closer look at backup and bckup1 and verify if they are mounted.
The share definition on the FritzBox will not work this way. I also struggled with this. What is working for me is to use the complete Windows path of the attached storage device. In my case this is
FB-Basis/PortableSSD/9 Backup/HA
where FB-Basis is the individual name of the router, PortableSSD the name of the attached device and 9 Backup/HA the directory on the device.