I also checked in the web interface and can see there the same issue.
Hello, i am not sure if it makes sense to open up a new case so at first i keep everything together in this threat.
I got a call from Solakon Support. Not the 1st level - it’s a guy who seems to have the technical skills.
He has access to only 2 NOAH as only 2 NOAH where bought at Solakon and the other 2 were bought from a different dealer (Solakon could not deliver at this time),
Well - something you should not do. Every dealer only has access to his “own” devices. Troubleshooting is very complicated in this case.
What he found out is that the batteries seems to loose contact causing them to change the order in the staple. This can be reproduced in the data he provided.
Unfortunately a customer does not have direct access to the log files.
I am now trying to reach the second dealer and ask for support.
It’s not really clear if this is caused by hardware or software.