Broadlink pro "Failed to connect" issue

Configuration
1

I’m new to HA (first post) and having trouble getting HA to talk to my Broadlink rm pro plus.
*I reserved the DHCP address.
*triple checked the RM pro IP & MAC address
increased timeout to 60
added Type: rm2_pro_plus
my ihc and e-control app can talk to the device but
still when i send my switch.broadlink_learn_command_192_168__
nothing… continue to see: “Failed to connect to device” Error log.

switch:

  • platform: broadlink
    host: 192.168..
    mac: ‘:::::’
    type: rm2_pro_plus
    timeout: 60

i’m out of ideas any helped would be appreciated. Thanks

2

not sure if this is an issue but i do have duckdns and portforwarding set up set up.
as all that should be external i didn’t give it any thought. but
when i try to browse to my HA IP @:8123 i get nothing i have to use the XXX.duck.dns.org url.

3

Are you sure the ip address and the mac address is the correct one for the broadlink device?

4

Yes unfortunately i’ve checked my router over and over. i even made the IP address static

5

Then there is something that blocks the connection between your HA computer and the Broadlink device.
Check the firewall. Both on your router and HA computer.

6

Thanks for the replies!
i’ve checked the router settings and nothing there should be blocking it.
as for HA i’m using the resinos-hassio-1.1-raspberrypi3.img.bz2 flashed on a pi3
and am unformiliar with how to check the network/firewall setting for an issue on this device

7

Update i am able to internally communicate with the broadlink pro now and receive switch packets!
Unfortunately, to get this to work i had to uninstalled DuckDNS and deleted my port forwarding rules.
I’m new to DDNS does anyone know why with was interfering with my internal routing? And if there is a work around to this? Thanks

8

Did you ever get this settled?

9

I have a similar problem: my RM Pro + can’t be configured. Fails repeatedly. Even after I connect the phone to the BoadlinkProv wifi network. Is there any help on this?

10

I also have a BroadLink RM4 pro that has issues staying disconnected for most of the time. I actually have 2 of those devices, and only one does not want to stay connected with Home Assistant.