Broadlink RM Mini 3 - double button press issue

Hi, I have an RM Mini3 which is working for most things. I have a remote for my TV motorised mount and in order to use the remembered positions you have to press 2 buttons on the remote - example press 1 then OK.

but the code is not captured. Both broadlink manager application and the HA service broadlink.learn do the same thing. They will capture the single button presses from this remote, but not this double one. The light on the mini goes on for learning mode, but then it just times out with no code being captured. HA service reports “no signal received”

Any suggestions please?