Cannot restore backup (Unknown error: See supervisor)

Installation
1

I would like to migrate my home assistant installation that runs on a dedicated PC to a bigger SSD drive. So I do as I have done previously, I take a backup of my current installation and saves the tar file locally (about 645mb), and install HAOS on the new and bigger SSD. Start it up and at the welcome screen I choose restore from backup, then the issues start.

It takes forever, after 4 hours it is still not finished. I instead create a new “Home” and add the back up file to the backup library. When trying to restore that file, I get the error message "Unknown error: see supervisor). The Supervisor logs are empty, there is nothing to look at.

Here is a screenshot from one of the attempts when I did a full backup with media folder and some junk. Later I have cleaned my installation and the backup file is much smaller.
image

I have done 10 attempts at least, and I do not know what to do, so I am more than open for suggestions. Or am I just lacking patience, can it take more than 4 hours to complete?

Just want to clarify that I have searced the forum and the actual error message have come up before, but in a different context.

1 Like
2

Okay, no one?

3

I am having the same results as you, although not quite the same task. Trying to restore a backup on an RPI5 and am constantly getting this unknown error. Supervisor logs have no errors listed, nothing ever happens. I’ve tried starting over from scratch again with no different results either.

Have you seen different results yet?

4

No success yet, but in all honesty I didn’t try to restore it since the post as I clearly cannot resolve it on my own. Filed an issue for it but didn’t hear anything more, yet. I understand that the team is busy but if this actually is an issue and not “user error” I think this is a quite critical issue. Let’s see…

5

I am in the same situation, do you have the link to your issue?

6

restoring a backup can take an insane amount of time.
4 hours is long, but can be longer,
what I suggest,
install HA.
install an ssh integration.
connect to SSh
restore the backup
on ssh use top
to check load avg
as long as it is above 0.5 the system is still restoring