Can't access HA installed on Synology nas with portainer also installed

My first post here. Installed Portainer and HA w/Supervisor (using Marius’s documents the other day) in Docker as I’m running DSM 7.1. Portainer works fine as I can access and see all the data. However, Home Assistant is not accessible via 8123 port and in reading the logs I see this: Update.Fetch_Data blocked from execution, no supervisor internet connection. Apparently the CLI plugin didn’t isntall correctly either.

I’m a novice when it comes to this but I will say I also installed HA on a Windows 10 PC just yesterday and it’s up and running nicely…but I really want to run from my Synology nas as it’s always running anyway.

When I try to connect to HA on nas, I get the ERR_Connection_Refused nag which leads me to believe something is blocking it but honestly I’m not sure of this and don’t know where to look. I’m not good at CLI or SSH as an fyi.

Any help or guidance appreciated and Happy Thanksgiving!

You really shouldn’t have Portainer installed with Supervised. That’s a 100% sure fire way of getting an Unhealthy and Unsupported install, and one that’s broken.

Run HAOS in a VM is you want add-ons.

Thanks for the reply. I can’t run VM on 7.1 Synology, only Docker. I do want supervisor for sure but was led to believe that you have to have portainer in docker for it to work. Obviously it doesn’t.

First question then is can I have HA with Supervisor in Docker on Synology 7.1? If yes, how is that accomplished?

No. At least not supported. Supervisor in a sense is its own Portainer and docker manager. On your Synology, You will want to run HA Container and then you become the supervisor. You manage all other add-ons (which are just containers) and set them up. This is how I run HA.

Nope, and you cannot get Supervised working there in any supported manner. See https://github.com/home-assistant/architecture/blob/8631a749058299f2b309226e1afd508ae5c12cc2/adr/0014-home-assistant-supervised.md

Debian Linux Debian 12 aka Bookworm (no derivatives)

Thanks guys for the responses. I did have HA running on my 7.1 nas and it was working but I do want supervisor (adding devices/integrations is way easier). That’s why I tried out Marius’s procedure to use portainer with HA supervised installed…but it’s not working. I guess I’ll stick with my Win10 PC HA installation for the moment until someone much smarter than I figures out a way to do it.

No, not it’s not. That’s exactly the same on all methods. Only adding other software is different.

And it won’t ever, because only Debian Bookworm (at the time of writing) is supported.

So I just realized that certain Synology nas models have to be updated manually. Long story short, I just manually updated my nas to 7.2.1. So do I assume the VM/HA Supervisor method will now work? If yes, where can I find the best procedure for setting up? Again, thank you for your help.

HAOS or HA Supervised is not supported on Synology NAS. There are 3rd party install methods, but they are unsupported.

Well, only if it now supports a virtual machine.

Yes, good point. My nas will support it but next prob is changing drive format from ext4 to btrfs (VMM runs on btrfs and not ext4)…which I’m not real excited to do. May just throw in the towel at this point.