Can't restore backup and I've tried everything I can think of

Installation
1

I’m in the process of trying to migrate my HAOS installation from an rpi4 with USB SSD. to a Beelink mini pc. Everything works fine up to the point where I try to restore my backup from my rpi4 to my new mini PC. When I select the backup and click restore, it grinds for a few moments then displays the structure to select what you want to restore, when I then click restore again, I get the disclaimer message and when I click restore again, it immediately displays the error " Failed to start restore. Unknown error."

I have tried this with encrypted and unencrypted backups, I even tried to do a restore to a RPI5 and got the same failure message.

I’m at a loss where to go from here. All software and OS are the most current versions. I even tried doing the restore from a different PC with the same results.

Hopefully I’m just missing something stupid but this is a very frustrating process. I’ve tried everything I can think of for two days and I’m now in your hands.

Thanks,

Jon

2

Have you tried just restoring HA without any of the add-ons selected? I keep a backup system on an RPi3 but I need to not select some of the add-ons else it fails.

Are you doing a complete install and then restoring or choosing the restore option during setup?

3

I’m doing a full install of HAOS and trying the restore when it is up and I connect to it from my desktop. Yes, I have tried selecting only the top most choice and I get the same helpful error message. The error is instant, like it isn’t even trying.

Jon

4

Did you actually select anything?

Also if you have the unencrypted backup on your PC you can open it with any archive software, e.g. 7zip.

Look inside, then look inside the homeassistant archive /data folder. Do you see all your configuration files there?

If not, your backup is faulty, not the restore process.

5

Oh, I have tried only selecting the minimum all the way to selecting everything. Each time it fails within nanoseconds. I have even tried restoring to a different device, same result.

I have opened the tar and everything looked normal, although I didn’t look at /data specifically. I also tried making an unencrypted backup with the same results.

Jon

6

Are you moving from HAOS to HAOS?

7

Yes I am.

Jon

8

Download the full Supervisor log after a failed restore.

9

Okay, I believe I found the issue. For some reason the install of HAOS was corrupted. I installed it by downloading Ubuntu to a usb drive, booting it and then after downloading and installing etcher, I installed HAOS. No errors were reported during the installation. The mini pc would boot and didn’t report any errors but apparently HAOS couldn’t write to the disk properly.

In order to get it to work, I had to flash directly to the ssd and decompress the backup archive prior to the install.

This was a three day ordeal and I have to say that none of the error messages from HAOS were helpful resolving the issue.

Jon