My Home Assistant installation is generally running perfectly. However, with the iOS app, I frequently get the message “Connection lost. Reconnecting…”
If I then completely close the app and reopen it, access is restored immediately. So I can’t detect any persistent connection problems.
The message only appears if the app has been running in the background for a while. When access is working, I can always swipe the app away and open it again without any problems after 1-5 minutes with a working connection. The message only appears after some time.
I’m accessing exclusively via the local IP address. There’s definitely no address conflict. Home Assistant and the clients are on the same subnet/VLAN.
I do have the same issue, but only on my iPad (which worked fine until yesterday and did not get better after today’s new app update). On my iPhone with the exact same settings everything’s fine.
Click your profile icon in the bottom left, scroll down to “User Settings” section & make sure Advanced mode is enabled. If it’s disabled, enable it & refresh the page just in case.
Now scroll down on that same page to the “Browser Settings” section & make sure that Suspend background connections is disabled.
Just to add, I’m also seeing this issue when accessing via Safari. It works fine until I try to load a camera, and then it disconnects and won’t reconnect until I’ve force closed Safari and opened again.
I’m having the same problem. It basically makes the iOS app completely useless for any automations that need to be controlled from the phone. I’ve got the latest iOS version installed, the app is up to date, and everything in Home Assistant is also on the latest version. I’m also looking for a solution here.
Is anyone here using a WiFi Mesh setup? When a device roams between mesh nodes, there can be slight delays before the routing table is updated which can explain this behavior. Fast transition and tweaking the WiFi radio’s transmit power can help mitigate it by allowing the device to pick which node to use quicker, but it’s not fullproof. Been there, done that lol
Same issue here. It’s been this way for the last year or so when I set up an iPad with a companion app in kiosk mode with wake notifications based on a motion sensor.
I have had this problem for a long time, and I have just swiped down to refresh the page in companion app after opening the app - the connection issue have been very frequent for me on my iPhone. Today I thought I should test adding a new separate user to login on my fully kiosk dashboards, instead of my user which I use on the iPhone. This actually seems to have fixed the issue for me!
I've seen disconnection issues, both local and remote on multiple iPhones connected through Nuba Casa. Issues also occur locally on the networked PCs and iPads. This has been happening for several iterations of HA and Companion app. Automations triggered by zone changes haven't been receiving sensor updates until the companion app is manually refreshed, and even then the app may or may not reconnect. This issue has exhausted my patience.
I'm behind Starlink so a public IP is out of budget. Has anyone reading this found a stable, remote HA server connection I could switch to?
I’m afraid there is no solution. indeed it happens for quite a time. It fails either regardless connection method (nabu vs local).
It’s not about it lost connection. But it’s not able to reconnect on its own.
Recently I use the app even more often and it really makes me crazy.
Same issue here. Started only recently (a couple of weeks ago) on iPad wall panel. All settings are as suggested, nothing seems to help and the problem is increasing (a week ago it happened every few days, not it happens every day).
