Hello all - I have been playing with HA for about a year now but I lost connectivity to it this week after Xfinity (insert #$%&%*! here) “reset” our internet.
I have a HA Green which hangs off of one of my deco routers. The LED activity says its running normally and I can see on my Deco app that HA has the IP of http://192.168.68.71.
Weirdly, even though I can see the IP and lights, I can’t ping it or get 192.168.68.71:8123 to resolve. My mapped drive to the folders also says disconnected. I confirmed that device isolation is turned off but that is the extent of my network knowledge.
Thanks everyone for your input. I’ll put my answers here in one spot: @fleskefjes - I believe I am pinging from 10.0.0.185 to http://192.168.68.71:8123/. However, I could be wrong. My ipconfig is below.
My router is a 6E mesh router and came as a 3-pack. So yeah, I have 3 but I believe they act as 1 device.
@koying I have rebooted the entire system (xfinity gateway, deco router, and HA Green) from scratch with the same result.
@LiQuid_cOOled I have not tried to connect a monitor/keyboard but I did notice that my app (android) is working as expected
Also, I tried your ping and here are the results: C:\Users\jason>ping homeassistant.local -4
Ping request could not find host homeassistant.local. Please check the name and try again.
Having said that, I am not sure that I set HA up correctly. I thought I had listed homeassistant to resolve to HA but I have had issues getting to my instance with homeassistant even before these issues started.
Seems you have at least two different networks with two different dhcp servers. Likely you need to look over your network and get everything on one network.
@LiQuid_cOOled / @fleskefjes - thanks a ton. This seemed to be the issue. I have an HDMI switch I use to switch between computers. I ran my HDMI directly to my monitor and that seemed to address the issue. As you can tell, my network knowledge is lacking so your feedback was really helpful. Thanks again!
