Configuration/Device UI empty

Installation Home Assistant OS
1

I ran into a strange situation that I dont know how to resolve so all suggestions are appreciated.

Background:
I run a clean Hass.io with standard lovelace and needed to move my device entities to new Areas.
I used the Configuration UI to add Areas and Devices UI to move the devices to the new areas.
Under the Integration UI I enabled the devices and entities to be seen on the lovelace UI.
Everything works fine and I can see the entities in all UI panels EXCEPT the Configuration/Device UI - that only shows an empty panel??!!

Any ideas what the problem is and how to solve it??

2

Upgraded to the latest HA. Upgrade went without any problems but the Configuration/Device UI panel is still empty!!
Could it be some bug or synchronisation problem in how the Configuration UI is handling the connection between the Area, Device and Entity databases?

3

Hi @Fnularen
I have the same issue.
Did you ever resolve this?
Thanks
Richard

4

Well, I basically tried erything within my scope of knowledge from uppgrading homeassistant, restoring the latest (also faulty) hassio snapshot to deleting/adding one of the esphome 8266 unit but the device ui view was still empty. (entity and integration ui view was always showing correct information)
So with no assistance and no more ideas left I restored an older working hassio snapshot and manually rebuilt the changes/devices that was lost.

Conclusion, dont make too many changes in one go as I believe that there is some bug in how the ui handles the sync/locking between area/device/entity tables.
Good luck, and sorry for not beeing able to provide a better solution.

1 Like
5

Great info anyway thank you. I’ll head down the same path.

6

I have the same problem. Just migrated my config over from Home Assistant Core (Docker) to Home Assistant (Hassio). Entity list is full but Devices is empty.

7

I have the same issue, also migrated to hassio from core… any suggestions?

I copied bunch of .homeassistant/ files to the config folder of hass.io via samba…

UPDATE 1: deleting the core.device_registry file in the .storage folder solved the issue for me.
UPDATE 2: But that killed all automations (because of new device id maybe?)
UPDATE 3, SOLUTION: i deleted all old areas and checked the core.device_registry for “area_id”: null, and if not null i changed it to null. Now it works. So it seems to be orphaned area_id links

5 Likes
9

Had the same problem, this worked for me!

1 Like
10

Worked for me in Oct, 2021

11

This should be marked as the solution.

12

same here. running core 2021.11.2, supervisor 2921.20.8, os 6.6

all is running fine, except the device list panel is empty. Entities panel displays normally.

13

I’m having the same problem after upgrading to 2021.11 from the October version.

I tried deleting the database file after making a backup, but no luck.
Next on the list is the solution above, I suppose.

I’ll update if it works.

14

Thank you it! UPDATE 3 worked for me (moved from hassio to core in docker)

15

Sorting in Devices / Entities list by Area column Asc and then Desc worked for me without resetting device database. Looks like Device/Entity <-> Area link inconsistency