Configure Milesight sensor & thermostat using MQTT

Configuration
1

Hello all,

This is my first ever project with Home Assistant. I am trying to configure some thermostat and temperature sensors in my Home Assistant using LoRaWAN protocol.

  • On UG56 gateway platform, all devices are already register and Online.
  • The applications in the gateway integrated well MQTT and the integration is defined as “Connected”.
  • MQTT broker is already integrated (I already integrated Hikvision doorbell)

Problem is, despite that, when I’m going on my MQTT configuration and try to listen to devices, the Milesight one never send anything.

Do someone know if my method is wrong or have any clue about this situation ?

Thank you very much for your time.

2

The app MQTT Explorer will enable you to deep dive to see what data is flowing in and out of your MQTT database and greatly aid in troubleshooting, and expand on the information reported in the HomeAssistant error logs.

Often the issue is with MQTT Configuration on the sensor end. You haven’t given us enough information to go on yet.

Is your MQTT data being pointed at MileSight servers, or directly to your HomeAssistant MQTT database?

[Please use </> formatting for readability if posting logs here for us to look at]