Hi, I’m brand new to automation.
Have a SLZB-MR2U, one side configured as Matter/Thread, the other as a Zigbee co-ordinator.
HA running on RPi.
Trying get my 1st Zigbee device working (an AVATTO ZDMS16 dimmer).
It shows in Integrations/Zigbee Home Automation/Devices.
When I click on it it tells me it’s in “Snug”.
But, when I look in that area - it isn’t there.
If I go into Snug and try to “add an existing device” it takes me to a Devices page that doesn’t show my dimmer.
Where am I going wrong?
Having got nowhere - and no ideas from the community, I’ve completely reinstalled HA (on a Pi5) and tried again with exactly the same result.
Have added two of these dimmers, they both appear in Settings, Devices, Zigbee HA:
They have both been assigned to an area but don’t appear in that area or in the Discovered devices summary card.
Any ideas would gratefully received.
I also tried adding them from the Add Device option withing the two areas.
Here's the log:
Received a packet: ZigbeePacket(timestamp=datetime.datetime(2026, 3, 27, 13, 8, 39, 114163, tzinfo=datetime.timezone.utc), priority=None, src=AddrModeAddress(addr_mode=<AddrMode.NWK: 2>, address=0x0000), src_ep=0, dst=AddrModeAddress(addr_mode=<AddrMode.NWK: 2>, address=0x0000), dst_ep=0, source_route=None, extended_timeout=False, tsn=11, profile_id=0, cluster_id=32822, data=Serialized[b'\x0b\x00'], tx_options=<TransmitOptions.NONE: 0>, radius=0, non_member_radius=0, lqi=None, rssi=None)
[0x0000:zdo] ZDO request ZDOCmd.Mgmt_Permit_Joining_rsp: [<Status.SUCCESS: 0>]
[0x0000:zdo] No handler for ZDO request:ZDOCmd.Mgmt_Permit_Joining_rsp([<Status.SUCCESS: 0>])
[<Task pending name='device-availability-checker_DeviceAvailabilityChecker' coro=<periodic.<locals>.scheduler.<locals>.wrapper() running at /usr/local/lib/python3.14/site-packages/zha/decorators.py:78> cb=[set.remove()]>] executing periodic task [zha.application.helpers::DeviceAvailabilityChecker.check_device_availability]
Please show screenshots of what you’re talking about. Where are you looking for “areas”. How are you assigning things to “areas”?
I assigned them to the areas (Rooms) when I paired them to ZHA.
You can see the areas in the device descriptions in the image in my second post above.