Devices are unavailable in Alexa-App

Matzebhv · October 24, 2025, 4:42pm

I am in the middle migrating from iobroker to ha. Yesterday i moved some devices from the iobroker alexa skill to ha. Now the alexa app shows no more devices, it looks like it trys to load, but nothing. Doing a fresh app install without success. The bad thing is, i must delete some of the iobroker stuff and can not because of this problem. Amazon says you have to disable all ha integratons becaus of a problem with the ha skill. Any ideas?

woempiej · October 24, 2025, 5:34pm

Hi,

Keep calm
I had this issue 2 days ago for about a week long.
I tried different things and don’t realy know what had fixed it

Things I’ve done

I updated the Alexa mobile app
I installed a suggested HACS repo for the Alexa Devices integration, see below

github.com/home-assistant/core

Alexa Devices -- Too many requests

opened 11:55AM - 11 Oct 25 UTC

cbhiii

integration: alexa_devices

### The problem After moving to `2025.10.2` my Amazon Echoes now work again, bu…t at times I'm getting many errors in the log for 'Too many requests'. Even during the wee hours of the night where there is no use. ### What version of Home Assistant Core has the issue? 2025.10.2 ### What was the last working version of Home Assistant Core? _No response_ ### What type of installation are you running? Home Assistant OS ### Integration causing the issue Alexa Devices ### Link to integration documentation on our website https://www.home-assistant.io/integrations/alexa_devices/ ### Diagnostics information ``` 2025-10-11 05:23:07.304 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'ZGPH8NTD0FMXBVMRQCTR', 'duration': 13}} 2025-10-11 05:23:37.301 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'P0BTD5KWMBSYYT86DG4K', 'duration': 14}} 2025-10-11 05:24:07.477 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': '6GYKQZDY63GXBWXYREBH', 'duration': 14}} 2025-10-11 05:24:37.360 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'PYKS5RK6FZA9S7126TPZ', 'duration': 14}} 2025-10-11 05:25:07.306 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'JFMPG5G6WBNCZ0A84X9M', 'duration': 14}} 2025-10-11 05:25:37.446 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'GCJ53VCK9Z3CKM13BTE6', 'duration': 15}} 2025-10-11 05:26:07.297 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'R6RDN7K7SJ2FH8W74BRM', 'duration': 16}} 2025-10-11 05:26:37.313 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'RPZC5PB8VEWK6R408SZS', 'duration': 15}} 2025-10-11 05:27:07.441 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'Q909P8QKW2WNKDPJX2GA', 'duration': 14}} 2025-10-11 05:27:37.299 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'Q8JH1KW08VRSZ24MWTRJ', 'duration': 14}} 2025-10-11 05:28:07.361 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'TTQMYMACT1AHWFW82A01', 'duration': 18}} 2025-10-11 05:28:37.459 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'PQ1WSD7ZF7XAZ3P0M1K3', 'duration': 15}} 2025-10-11 05:29:07.275 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'DRYY9WRWTER7W328BR3X', 'duration': 14}} 2025-10-11 05:29:37.304 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': '9TVBDW3MDN7NNM1E9FYE', 'duration': 15}} 2025-10-11 05:30:07.246 ERROR (MainThread) [aioamazondevices] Malformed sensor state data received: {'errors': [{'message': 'Too many requests', 'path': ['endpoint'], 'extensions': {'errorCode': 'UNOFFICIAL_CLIENT_TOO_MANY_REQUESTS', 'isRetryable': False, 'classification': 'DataFetchingException'}}], 'data': {'endpoint': None}, 'extensions': {'requestID': 'NTNT4X4RZRD7QBG0E9M2', 'duration': 14}} ``` ### Example YAML snippet ```yaml ``` ### Anything in the logs that might be useful for us? ```txt ``` ### Additional information Happy to gather anything additional if needed to help diagnose it. Thank you.

Mentioned in this post

Point 2 did fix for sure my Alexa Media Player integration and Alexa Devices integration in Home Assistant.

AMP did not worked at all before adding the repo.
AD did but very unstable (Connected, disconnected every view minutes).

I don’t know if the above actions fixed my Alexa app but my devices are visible again.

Hope it helps a bit.

Matzebhv · October 24, 2025, 6:29pm

Thx for your reply. Have done the update and disabled the integration for now. Will look again tomorrow.

Matzebhv · October 25, 2025, 6:22pm

The App is working again, All you have to do is disable “Enable polling for changes” in the alexa device integration. This feature hammers the api so amazon blocks you.