Difficulties with Bali Roller Shades

Hi folks, I know that there’s already a gazillion posts on Bali shades, and I read almost all of them (all that I could find) and I am still struggling. Hope some one can point me to a new direction!

The background: I’ve been using the Bali Gateway for the past 3 years with countless app issues. I finally pulled the trigger to get a Zooz 800 Zwave stick and slapped it on my HAOS on Proxmox as a VM. I have 6 roman shades and 1 roller shade. All 6 roman shades paired super fast without any issues. However I just can’t get the roller shade to pair no matter what I do. HA simply could not find the device.

Things I tried:

  • long press for 7 seconds to reset
  • long press for 15 seconds until the light flashes really really fast
  • try pairing multiple times consecutively
  • point the antenna in various directions
  • restart HA instance and ZWAVE JS
  • restart the server
  • clean up the area around antenna and the components on the shade

FWIW the roman shades are way further from the stick than the roller shade is.
I don’t have repeaters in the house but my house is also very small.

Now I don’t know what to try next. Thanks in advance for any dirctions!

1 Like

Ugh, after battling with this for the whole day, of course I figured this out shortly after I post this question…

In short, apparently, no matter how long you press the button to factory reset, you can never actually factory reset. I have a remote that has been broken for a very long time. Since I never actually needed it, I didn’t really try to fix it. However, since so many places say “exclude from the remote first”, I figured maybe I HAVE to revive the remote and try exclude it.

It took me a while to fix up the remote (mainly cleaning the battery liquid) and I could finally turn it on. It is flimsy and often turns off, but I managed to try:

  1. reset the remote → did nothing
  2. browse what shades are available → no shades are found
  3. include this shade → couldn’t pair
  4. exclude this shaed → success → and I was like… WHAT?

So after reviving the remote and exclude the shade, now it finally can pair with HA.

This incident actually scares the heck of me for multiple reasons:

  1. why is the factory reset on the shade not an actual factory reset?
  2. if, for whatever reason, I lost the remote, or could not repair this exact remote anymore, does that mean I can never use this shade ever again? I can’t tell if this is a ZWave thing or this specific vendor’s thing. This property of zwave is enough for me to not buy any zwave devices any more.

Anyways, problem solved and hope this could help some people in the future.

1 Like

Great post - thank you for sharing

At work but looking forward to trying this when I get home. I was able to pair the blind to HA after I reset the remote but found the top and bottom was off so had to recalibrate. I think i couldnt add back the remote after pairing with HA so reset the blind (un pairing the HA connection) and after pairing the remote it wouldnt let me repair to HA. Hope I can find a way to adjust top and bottom positions with HA and get rid of the remote all together

My setup includes Bali blinds with single remote per blind. No bali hub. Home assistant green with z-stick 10 pro

Was previously set up on SmartThings before the hub died so removing was dependant on none hub solutions

Some of those remotes are on their death bed so need to figure out physical replacement as backup

Following in the footsteps of the OP the key was to make sure everything was factory reset.

  1. Factory reset blinds hold reset for 15 seconds until jog twice (some say just hold for 7 and jog once but found the double jog work)
  2. ⁠factory reset remote hold for 15 sec until all blinking traffic lights go out⁠
  3. ⁠pairing blind with HA
    Hold blind reset button for 3
    Add ZWAVE device from HA
  4. ⁠pairing remote with HA
    hold remote reset for 3
    Add ZWAVE device from HA
  5. ⁠pairing blind with remote
    double tap remote reset

Hope this helps someone else. Thanks OP for the nugget
Hold blind button for 3