Hi, i use companion app for android, and this morning my main dashboard display is very odd!
Its working fine in browser and on my PC. Ive reinstalled the app with no difference. Any thoughts?
Cheers
Jason
Hi Jason, welcome to the forum!
Is Android on that device up-to-date?
If not, it could be that webview is outdated and causing this.
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Well, its not modern (Samsung s10) but it works in phone browser and was ok yesterday. V odd!
Thanks for responding!
What browser is that and if possible, check in other browser(s) - if any - on the device.
I don't know how different browsers work on Android and it might be that they handle this differently.
If nothing has changed between last time when it was OK and now it is indeed odd.
Maybe someone else can come up with a better idea.
Try clearing the app cache:
Settings > Companion App > Troubleshooting > Reset frontend cache.
If that doesn't work, force stop the app & clear the entire app cache from the app info page in your phone > Clear data > Clear cache (don't press clear all data).
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Thanks, its working again now.
Cheers
Jason
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Good it got solved, kudos to @ShadowFist for coming up with the solution and thank you for marking this topic as solved.
You are an example for newcomers!
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