Ecobee failed to register

I can not get my ecobee 4 to register for the life of me. I have googled, searched these forums, and reddit, with no luck on finding a solution. I am using the PIN, and I have activated the app on my ecobee. I wait the 5 minutes and each time I select “I have authorized this app” I get a message telling me it failed to register and to try again. I have tried deleting the api key, and creating a new one within the ecobee, as well as deleting the ecobee.conf file. I don’t see anything in the error log related. Any helpful thoughts would be greatly appreciated.

See if this helps: https://youtu.be/CEKISVYLWbY?t=320

I have the same problem and I followed all the steps. Did you ever figure it out @Gordy77?

I am having he same issue. I got it working the first time I tried. But I reimaged and now it wont even removed the stuff on Ecobee’s website and waited a day to rebuild. THe logs keep showing a different PIN than the one on the pop up screen.

NOTE: Got it I the secret for me was making sure I did not click on the Activate now when I was creating it on the Ecobee website