Help, I’m looking for a solution. TR. Log:
call to https://gl-tr-api.ecovacs.com/v1/private/tr/EN/E9VL6GH6/global_e/1.6.3/google_play/1/user/login failed with {‘code’: ‘1013’, ‘msg’: ‘Please update to the latest version to continue.’, ‘time’: 1785852148101, ‘data’: None, ‘success’: False}
I would start there.
I don’t know how to do this; your help would be appreciated. I’m a beginner. Thanks.
This integration hasn’t been working correctly for a good month now and made no difference for me being on the latest version of everything. I haven’t kept up on the issues, but there are posts on GitHub of how you can manually fix it with mixed results.
Until I have more time to research, I just attached mine using the Matter integration. Which is fairly terrible with Ecovacs, unfortunately. At least it allows start/stop and cleaning mode options.
It is a truly troublesome situation; I want to find a solution.
we must wait for codeowners to find the time to fix the issue.
there is already an open bug report on this inside github repo, some examples;
They solved the problem, congratulations to everyone.
It still fails for me and others I’m seeing. Hopefully, yours remains connected. If not, make sure to watch the GitHub issues.
i have the same issue how did you solve it ?
I’ve also been seeing the same issue for a few weeks. Any clues?
Replying to myself. Upgrading to 2026.8.2 fixed it!