Enphase Envoy Integration - Polling Interval Change?

chairstacker · July 28, 2024, 11:05pm

I just noticed that the Enphase Envoy integration seems to have recently changed the update interval from every 60 seconds to every 60 minutes for my installation.

Here’s what’s showing in the history tab:

It looks like the values are only updated once an hour, approx. 38 minutes past the hour.
The change is clearly visible in the chart from July 25th to July 26th.

Is it a possibility that my installation is running out of API calls for the month?
Or is it something completely different I have no control over?

catsmanac · August 3, 2024, 9:00am

Looks like you are not the only one with the issue:

github.com/briancmpbll/home_assistant_custom_envoy

Inverter update frequency now once per hour (?)

opened 04:36PM - 27 Jul 24 UTC

greggitter

Looks like something changed, whereas I was getting individual inverter power up…dates about every 5 minutes, that's now shifted to one update per hour. I use this to track the percent contribution of each of my three arrays. In the past this was actually useful as I had a couple inverters offline and was able to identify that quickly, contacting Enphase and them identifying the problem and solving remotely. Here's a look at when the update frequency changed. I'm curious if anyone else seeing this? I reached out to Enphase to see if they have any info on this. BTW, I manually opened the local api page to verify that was the source of the issue. ![image](https://github.com/user-attachments/assets/f13362ae-15cf-414a-908e-698677dfb426)

API calls for the month is not related, the data is not obtained from the cloud but from the local Envoy. For some reason the Envoy is only getting data from the inverters once an hour.

chairstacker · August 3, 2024, 12:22pm

Thanks for the link - appreciate it!

chairstacker · August 11, 2024, 7:29pm

I used the info from the GitHub issue and chatted with an Enphase support person - they changed the polling interval back to 300s and now it seems to work fine again
Thanks again for the hint!

chairstacker · August 20, 2024, 4:52pm

Just a quick update in case anybody is following:
In the last 10 days the pooling value was set back from 300 to 3600 twice again - I contacted Enphase Support about it via chat and they fixed it twice.
But it’s for sure getting old.
I was told that their Support Team is aware of the issue with the value changing back to 3600 automatically every few days and they’re working on a solution.

dwebb2025 · August 23, 2024, 12:28am

Thanks for reporting this. On my end I haven’t noticed an issue. On partly-cloudy days like today I do notice that the Envoy occasionally misses a rapid drop or spike in power compared to my other power sensor (Sense Home Energy Monitor):

Sense data in Blue and Envoy in Yellow.

Generally, though, I haven’t noticed major gaps in the data from Envoy. Perhaps I need to check more often.

JakeK · April 24, 2025, 7:03pm

Any word from enphase on this issue since last july and who did you talk to at enphase?

chairstacker · April 24, 2025, 7:34pm

“I contacted Enphase Support about it via chat”

The issue still seems to come up about once per month.

JakeK · April 24, 2025, 9:01pm

Thats annoying.