Error while loading page dashboard

Similar to this thread, I am unable to access the Settings tab from the side ribbon, however my issue is when I use a web browser - when I use my mobile device, I can access it without an issue.

This started manfesting after updating both core and OS, which initially resulted in the web interface not loading at all, although I could get to the CLI successfully. Restarting supervisor gave me watchdog errors, and nothing was solved through several manual reboots (I run hassio baremetal on a Lenovo Tiny 710q)
I finally rebuilt the core from the CLI, which finally worked to get the web interface back up, but now I can’t access the settings page from the web interface. I’ve tried resetting the web cache as recommended in the thread I linked at the top of this post, but no luck. I also deleted my entire cache for my browser vs just the page, tried logging in on a different browser, even creating a new user with admin access, all have the same result.

Ideas?

Hi, what happens if you open this link:

Open your Home Assistant instance and show your settings menu.

Thanks for helping - I get the same result:

Edit: I should mention that now my companion app isn’t finding my server at all.

I tried automatically finding it, which didn’t work, so I typed in the url manually (the default http://homeassistant.local:8123/) and it logged me in successfully, however, unlike previously, the settings screen is now mirroring the same error I get from the web UI

Does your HA have a static/fixed IP or dynamically/assigned by DHCP in your router?
Do you know that IP and have you tried connecting to that http://IP:8123 ?

Same problem happened either on android app and Firefox web browser on a windows PC due to a problem related to an I\O problem with system hardware or hard drive.
After that problem, all automations and data are in a read only mode.
After a reboot, all was fixed, but I can see only desktop sections and the first graph that appearing when you click on a sensor, but if I want to see more to select a different time interval or I try to see settings, notifications and other, appear the error.
On browser I’ve pushed F5 when the error appear and all seems to be resolved.
On android app there’s no way to refresh the page and the errors persist.
(Also on android browser all working well after a page refresh)

I think that is only a cached page problem and nothing more.

I encountered the same problem. My dashboard, calendar, integrations, and so on wouldn’t open. Everything was the same as at TS screen (except the page title kept changing). And CTRL+F5 didn’t work for me. I had to go to browser DevTools and check “Disable cache” in the “Network” tab, then refresh the page, and then everything worked. After thsis I uncheck “Disable cache”, and this worked now.

I have the same issue. After update attempt the HA seems to be rebooting all the time, attempting to load everything, but never succeeding. I’m not at home, but with the help of neighbor I rebooted it (Raspberri pi3) - didn’t help, it does the same thing, can’t load dashboard or anything else.
If I connect to it at the right time I can see it’s running and it loads the interface, but shortly after it crashes (and boots again).
Is there some safe mode I could try via SSH or something?

Yep, right here: type in ha core restart --safe-mode

You might have to face the fact that the Pi3 is no longer suitable for HA. The installation docs for Pi make it clear that you need at least 2GB RAM and your poor Pi only has 1GB.

You’re probably running into out of memory issues, so might be time to move onto other hardware that isn’t 10 years old.

You’re right. I think I know what killed it. It wasn’t the update, it was me installing Open WebUI.
At the time I didn’t understand what exactly Open WebUI is… but now I know. It probably filled up the SD card and used all the memory.
Terrible, I love my Pi3.

Today my neighbor reset the Pi, and I got access to CLI via ssh for some time, but before I was able to do anything it crashed again.
If I’m able to access CLI again, what should I do? Any way I could remove the Open webUI and revert to previous settings?

Sorry I’m laughing, but you installed an AI integration, on a Pi3, without even knowing what it is?

The command for safe mode I posted earlier should disable apps on reboot. If you don’t manage with that, try the other options listed here (especially if you have Samba Share installed).

If that still doesn’t work, reinstall HA from scratch & restore a backup, but leave out Open AI from the restore. I hope that at least you have a backup saved on another device & don’t keep them all on your Pi.

It is laughable, but yes… I thought it’s just a light interface to allow sending messages to LLM, not the monstrosity that it really is :rofl:

Anyways, after looong conversation with GPT, I managed to remove the Open webUI and update the Core. All is good now and little Pi3 lives to fight another day :smiling_face_with_sunglasses:

When I get back home I’ll move HA to Pi4, which I have somewhere in the drawer, and little Pi3 will become DNS or something. I just need to get that Pi4 working with SSD or nvme drive. If you have some first-hand recommendations let me know.

Thanks for the help. You got me to think about the real cause of the issue.

For SSD recommendations, you won’t find any better than this guide Installing Home Assistant on a RPi 4b with SSD boot.

However, if you have an old laptop or miniPC you’re not using, then that would be my recommendation. It’ll beat the Pi4 on all fronts except power consumption (approx 10w more), but it’ll comfortably handle anything you throw at it, including AI Apps :stuck_out_tongue:

Can I laugh too?!? Pleaase!
Sorry, just joking/teasing.
(poor RPi3, definitely choking)

Don’t worry, I’m not looking down on you, we all have to learn and laughing with yourself for such happenings is the best you can do.
Just move on, learn with this and let others think what they want.