I am running Home Assistant under proxmox on an Intel N100.
I want to use Auto backup and rclone to copy Generational backups to my cloud drive on pcloud.
rclone.conf is configured correct and I have no problem with proxmox backups and in Home Assistant copying normal homeassistant system backup generated backups.
But all backups created by the Auto Backup Addon cannot be copied to pcloud.
In the following log excerpt you can see that the backups “Automatic_backup_" are copied without no problems, but the backups "HourlyBackup” and “DailyBackup*” generated by Auto Backup addon get an error
ERROR : DailyBackup_Wednesday_May_21_2025.tar: Failed to copy: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
It seems to me rclone tries an operation which pcloud does not like. What is this “multi-thread copy” ? Do I need to set some special flags ? Why are the system backups working, but not the Auto Backup backups ? They are in the same /backup directory.
I am running this job:
- name: Sync Daily Backups pcloud
schedule: 59 00 * * *
command: sync
sources:
- /backup
destination: pcloud:homeassistant/backup
include: []
exclude: []
flags: {}
log excerpt:
[2025-05-21] [00:20:00] [INFO]: running "Sync Daily Backups pcloud"; /backup -> pcloud:homeassistant/backup
[2025-05-21] [00:20:00] [INFO]: renamed 3 backups
2025/05/21 00:20:00 ERROR : DailyBackup_Tuesday_May_20_2025.tar: Failed to copy: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:20:00 ERROR : HourlyBackup_Tuesday_11_46_PM_May_20_2025.tar: Failed to copy: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:20:01 ERROR : DailyBackup_Wednesday_May_21_2025.tar: Failed to copy: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:21:00 INFO :
Transferred: 65.215 MiB / 244.336 MiB, 27%, 1.074 MiB/s, ETA 2m46s
Errors: 3 (retrying may help)
Checks: 1 / 1, 100%
Transferred: 0 / 1, 0%
Elapsed time: 59.9s
Transferring:
* Automatic_backup_2025.…-20_05.00_30002985.tar: 26% /244.336Mi, 1.074Mi/s, 2m46s
2025/05/21 00:22:00 INFO :
Transferred: 129.684 MiB / 244.336 MiB, 53%, 1.070 MiB/s, ETA 1m47s
Errors: 3 (retrying may help)
Checks: 1 / 1, 100%
Transferred: 0 / 1, 0%
Elapsed time: 1m59.9s
Transferring:
* Automatic_backup_2025.…-20_05.00_30002985.tar: 53% /244.336Mi, 1.070Mi/s, 1m47s
2025/05/21 00:23:00 INFO :
Transferred: 193.965 MiB / 244.336 MiB, 79%, 1.068 MiB/s, ETA 47s
Errors: 3 (retrying may help)
Checks: 1 / 1, 100%
Transferred: 0 / 1, 0%
Elapsed time: 3m0.0s
Transferring:
* Automatic_backup_2025.…-20_05.00_30002985.tar: 79% /244.336Mi, 1.068Mi/s, 47s
2025/05/21 00:23:48 INFO : Automatic_backup_2025.5.1_2025-05-20_05.00_30002985.tar: Copied (new)
2025/05/21 00:23:48 ERROR : pcloud root 'homeassistant/backup': not deleting files as there were IO errors
2025/05/21 00:23:48 ERROR : pcloud root 'homeassistant/backup': not deleting directories as there were IO errors
2025/05/21 00:23:48 ERROR : Attempt 1/3 failed with 3 errors and: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:23:48 ERROR : DailyBackup_Tuesday_May_20_2025.tar: Failed to copy: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:23:48 ERROR : DailyBackup_Wednesday_May_21_2025.tar: Failed to copy: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:23:48 ERROR : HourlyBackup_Tuesday_11_46_PM_May_20_2025.tar: Failed to copy: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:23:48 ERROR : pcloud root 'homeassistant/backup': not deleting files as there were IO errors
2025/05/21 00:23:48 ERROR : pcloud root 'homeassistant/backup': not deleting directories as there were IO errors
2025/05/21 00:23:48 ERROR : Attempt 2/3 failed with 3 errors and: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:23:49 ERROR : DailyBackup_Tuesday_May_20_2025.tar: Failed to copy: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:23:49 ERROR : DailyBackup_Wednesday_May_21_2025.tar: Failed to copy: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:23:49 ERROR : HourlyBackup_Tuesday_11_46_PM_May_20_2025.tar: Failed to copy: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:23:49 ERROR : pcloud root 'homeassistant/backup': not deleting files as there were IO errors
2025/05/21 00:23:49 ERROR : pcloud root 'homeassistant/backup': not deleting directories as there were IO errors
2025/05/21 00:23:49 ERROR : Attempt 3/3 failed with 3 errors and: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
2025/05/21 00:23:49 INFO :
Transferred: 244.336 MiB / 244.336 MiB, 100%, 1004.820 KiB/s, ETA 0s
Errors: 3 (retrying may help)
Checks: 5 / 5, 100%
Transferred: 1 / 1, 100%
Elapsed time: 3m48.9s
2025/05/21 00:23:49 NOTICE: Failed to sync with 3 errors: last error was: multi-thread copy: failed to open chunk writer: open file: open new file descriptor: pcloud error: Access denied. You do not have permissions to perform this operation. (2003)
[2025-05-21] [00:23:49] [ERROR]: failed to run rclone command: exit status 1
Can anybody help me solve this mystery ?