Ewe link 4 channel problems

Hi i am totally new to home assistant and all things computer. I’m looking for help and for someone shed some light on the ewe link 4 channel not working on individual channels on home assistant love lace dashboard. The all on switch works to switch all channels on but the individual switches don’t. i have tried the fix with the suggested ewe link fix but this doesn’t solve the problem. any ideas would help.

Which integration are you using?