First Time User/Install: This site can’t be reached

Installation
1

I did a search of this topic and it seems to be an issue, but I feel like I am not really seeing a fix or understanding one if it is being presented. I'm very new to this. I have HA installed on my Surface Pro 7 and I am seeing the http://homeassistant.local:8123 address it tells me to visit. I am typing this address into my Chrome browser on my Win11 OS on my Asus Strix SCAR 2026, but I receive the "This site can't be reached" message. My Surface Pro 7 does not have an ethernet port, so only runs on wifi. Is this the issue?

  • Ricky
2

To answer CORRECTLY we need to know EXACTLY what you mean here.

Using what install. Ha in a VM? WSL?

Using what method exactly how did you get to your current state...

3

How did you install Home Assistant on the Surface Pro 7?

Likely, that mDNS is not working between the Windows 11 OS and the Home Assistant OS. Can you try using http://[ip address]:8123

Also, check the firewall settings for the VM / Container hosting Home Assistant OS and Windows 11.

1 Like
4

I installed it on my Surface Pro 7 via Ubuntu. I was following the Paul Hibbert video. So no VM. Ubuntu download > Rufus to USB drive > Overwrite WinOS with USB drive > Restart to install HA.

1 Like
5

Sorry I am not watching a video to find out what you did but it sounds like the surface is running Linux and ha is installed as container there? Installation - Home Assistant

(also make sure when using YouTube video you compare noted to docs etc. There's a lot of old Info on YouTube)

If it IS a container install. then it's all things are name resolution until proven otherwise. From your client machine try to get to your host by ip address like SJ mentioned above. If that works, your problem is MDNS if not you have other network issues.

6

It’s an HaOs install that doesn’t have wifi set up. I.e that’s why he op can’t reach it

1 Like
7

So I'm guessing I need an ethernet adapter to get a wired internet connect?

8

Yes, that is correct.

1 Like
9

I followed the reference video to the point where HA was installed as the OS of the computer. A keyboard and mouse were probably connected to it during the installation. So when booted, HAOS will start up and the start up process will be shown on the monitor, Right?

@petro or @NathanCu Will the process stop when no internet is found or will it proceed to some sort of command line? If there is a command line, is it possible to configure the WiFi from that command line?

10

You'll only see the CLI, which does not show the startup process.

No idea

Also no idea, haven't ventured down this path before.

11

Same HAOS cli showing no ip addr where all the tcp stuff is.

12

I'm highly susceptible to my curiosity. I have a machine on which I perform experiments just such as this. It has both ethernet and WiFi. I installed HAOS as root and booted without the internet cable plugged in. I am now at the familiar ha > prompt. I executed net info and found two network interfaces:
wlp5s0
enp6s0
With a bit of research I found this page which had this cli command:
network update wlan0 --wifi-ssid "YOUR SSID" --wifi-psk "YOUR PSK" --wifi-mode infrastructure --wifi-auth wpa-psk --ipv4-method auto

Note that wlan0 must be replaced with the WiFi interface name found from net info and, obviously, YOUR SSID is replaced with the location's WiFi SSID and Your PSK with the location's PSK.

If all is good, as it was with my case, net info now shows an IP address in the interface section with wlp5s0

cool!

13

I must thank all of you because I learned a lot here. While personally I prefer to run HA in a virtual box under linux, this experience gives me another option.

ps @RickyRay if this works for you please mark it as the solution so others like you don't have to thrash as much.