HA down after update

Hi there!
I’m using Home Assistant with VirtualBox and I installed the update that came out today (I don’t know if it was today or which version). After that, Home Assistant stopped working. I was accessing it from “http://homeassistant.local:8123/” but now the page won’t load. I tried restarting VirtualBox. It didn’t work. Also, I’m not sure if I’m posting this in the right place. I’m new here. If so, I apologize.

What does the HA-Cli says ?

info: version 2026.01.0
update: Succesfully
i see these

please take a screen shut and post it here, bc i don’t see what you see :wink:

I hope I have shared the correct image. To be honest, I don’t know exactly what “cli” means.

Nope, Yes you are infront of your CLI( Command-Line-Interface
please type
exit … to get a “clean” view, those commands you typed i dont need to see :slight_smile:

Am I in the right place now :grimacing:? There was some information about the IP address at the top; I thought I shouldn’t share it.

well that was actually the important part :wink: … and it’s safe to share those as the are " local ip numbers" we all have them and they are all same

Oh i didn’t know that, so;

Ok, it looks like it has started ok and is working, however it’s not latest core

to make sure i want you to type
core update

And follow your monitor, until you see the same screen again
When all the text scrolls by , see if there is any red-colored lines

PS: was there other Updates in you GUI when you clicked first time update before ? like “Supervisor” ? …

I restarted after a successful “core update”. It appears to have updated from 2026.1.1 to 2026.1.2. And yes, if I remember correctly, there were updates available for ESPHome and a Zigbee device.

type
su info

should be 2026.1.1

Yes, as you said.

have you tried now to access both the ha-ip and ha.local address from laptop and what ever devices you have on your local-lan

Neither ha local nor ha-ip is working on any of my devices right now. The page won’t load.

any error message in your browser ? … you gotta be more informative :wink:

NEXT
Ping ha-ip and ha-local … no trailing :8123 (these numbers is only for use in i.e a browser)

just to make sure
ha-ip means. 192.168.xxx.xxx

Thank you for your interest and patience, but here’s the problem: everything seems fine. I get no error messages in my browser; the page simply won’t load. However, when I try to log in using the “cloud” from my phone, I get an error message as if VirtualBox is closed. You saw the command prompt.

Yes, I’m using the Home Assistant IP address from the modem interface.
from 192.168…

no i have not seen any such error message, and what do you mean " saw the prompt " ?, which prompt ?
So now i know you have cloud-access not working either(how did you manage to configure cloud-access ? ) . I assume you know the diffrent ways of connecting ?
also Perform the Ping, as i mention above, from either a windows machine, or other local device … That will reveal whether your VB is “Closed” whatever you mean with this :wink:

What is the error from your browser?
Make sure you use http:// and not httpS://

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He says No Error, just “wont load”