HA OS boot issue on new NUC

Very strange issue with installing HA OS on a new nuc 11 enthusiasts with NVMe M.2 PCIe Intel Optane SSD (512GB) and 2x 8GB DDR4-3200 RAM. I installed as per recommendation with an Ubuntu live usb stick and then Balena Etcher to flash the internal ssd with haos_generic-x86-64-7.5.img.xz. So far so good, but now the strangeness.

I take the Ubuntu live USB stick out, reboot and HA OS gets stuck just after detecting USB devices (I’ve left it for several hours at this point). I tried switching RAM, same issue. Tried different keyboard, mouse, using different usb slots, same issue.

However, the nuc has two M2 slots, so for kicks I reseat the SSD into the second slot, HA boots without issue!

But on reboot, same issue, stops after detecting USB. Each time I reseat the ssd in the opposite M2 slot I get one clean boot then gets stuck every subsequent one. This only works if I switch slot, just reseating in the same slot does not allow a clean boot.

What do people think, dodgy ssd, bios or software? Any suggestions welcome! :slight_smile:

Do you have the latest bios ?

I had an issue with my NUC as well… I spend days to understand what the problem was, I even contacted Intel support: the boot was stuck at the beginning of the process… I suspected at the beginning an issue with USB devices (a modem stick attached to the NUC) and spend a lot of time trying to fix this issue which was not the problem… Finally I changed the model of screen attached to the NUC and it booted without any issues… Not sure if this is the same issue but as you changed a lot of devices attached to the NUC, did you change the screen ?

Thank you for the suggestion. I have ignored everyone’s advice about upgrading the bios, given you mentioned it I thought I would give it a go. Same issue :frowning:

I decided to try with a different monitor. Same :frowning:

Just seems crazy that switching the ssd to a different slot allows one boot, makes no sense, to me at least…

and if you remove everything attached to it: keyboard, usb stick, screen… Is it booting ?

Unfortunately not, or rather will boot once then fail again till I switch the SSD to the alternative slot.
I’m in the process of restoring one of my HA backups onto the new system to see if I get the same symptoms with a restored HA.

So it turned out to be the M.2 PCIe Intel Optane SSD, not sure if it was faulty or some kind of incompatibility with HA OS. Installed a new Samsung M2 SSD and booting as expected.

Hello good evening, I have the same problem with the NUC model NUC7CJYH and I don’t have M2. stops after detecting USB, were you able to solve this problem?

Thank you

@gabriel600r suggest you might want to start a new thread for your issue, not many people are going to see your issue in this one.

1 Like

If anyone has this problem I leave the github thread

apparently it is a problem in the kernel and it is solved in a newer version, in the thread there is the download link.

Cheers!

1 Like