Hassio visible in network but web gui not accessible

If I type in “nmcli” as a command I get the error message “unknown command for hassio Error while executing rootCmd”

When you are at the Hassio cli (you’ll see a hassio > prompt), you can type “login” and continue to the host os where you’ll see a # prompt. That’s where you can use nmcli.

Thanks. I just did this and now I see the current date in UTC.

Apr 29 20:20:46 UTC

My local timezone is 22:20:46 MESZ if that matters

What will be the user and password for login through hassio cli

I mean to login to use nmcli

You login as root. There is no password. When you reach the Hassio cli you type “login” and hit enter to get to the host console where you can use nmcli.

Im not able to login to host while ussing ssh to connect to hassio. The default prompt i see js core-ssh:~# and if i type login here it doesn’t let me in.

Is it something only available when connected directly to the rpi and not in headless mode?

Because you are using the add-on.

Correct. You are INSIDE a docker container, not on the host.

No. You can connect to the host.


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Thanks for details. Got it now

Hello Lalit,

Can you tell me what the solution was? Everybody with an problem like this will take a look in this ticket.
But there is no solution?

I hope you can tell me how you solved the problem.
Kind regards, Thetmar Wiegers

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I also wonder what the solution was. I just restarted the system and now I cant reach it anymore. If I ping the ip it works.

Same problem here. After restart I can’t reach the home assistant via IP or host name.
But it is reachable via the remote access (nabu casa / home assistant cloud).
Any suggestions?

I appear to have a similar problem. I flashed the image for a 32-bit Raspberry Pi 4 B. Booted the Pi but the web interface is not accessible either by host name or IP (using port 8123). Chrome says the connection is refused. I can ping the Pi’s IP address from my PC. I’ve shutdown the Pi to verify I cannot ping IP, proving it is the Pi.

The image file I downloaded and used is named hassos_rpi4-3.13.img.

When I connect with keyboard/HDMI, I can login and run nmcli to verify the IP address. The date/time is also correct.

Since this is the first time I’m using Hassio, I do not know what to check next. The device is accessible on the network, but it does not appear there is a webserver running.

Also hitting this and really disappointed I can’t find a solution :frowning:

Also been getting this issue on my nuc for the past few weeks. Have to keep restarting and hoping it lasts.

Interestingly I noticed when it stops, it also stops writing to the log and database

If you plug it into a monitor and watch it boot, are there any errors? I have the same outcome (can ping the pi but not see the webgui) which in my case I have narrowed down to be caused by reboots leading to hard disk corruption in HassOS (I posted my issue here

Has anyone found a solution for this? I’m stuck here now as well. Are you all just running away and not ever finding a solution?

Another person with same issue.

Can PING and see the Pi on my network, but GUI doesn’t work and automation stops working too.

Only way to get it back working again is a power pull.

Before I throw it all in the bin, has anyone found a solution?

Ugh I hate this so much. Have done full reinstall and still have the same intermittent issue.

I have the exact same problem had the raspberry on for the hole night and at morning I was able to access to the GUI but after a reboot the GUI wasn’t able to access anymore. I can also ping the Pi, but cannot acces any of the GUI. I use the cable on the pi and now the pi don’t have any internet connection, but I cannot se that this is nessesary? Is there anything to do with WiFi settings?