Homematic Cloud Integration State problem

Hello everyone,

after my Homematic CCU3 broke, I decided to switch to the HCU—and at the same time move from OpenHAB to Home Assistant.

While the initial setup seemed quite straightforward, I’m now experiencing the following issue:

A few days ago, my window sensors stopped updating their state. In the Homematic app, the status (open/closed) is displayed correctly, but in Home Assistant the state no longer changes.

When I manually triggered one of the window sensors by pressing its button, the status immediately updated again for all sensors. However, yesterday evening—after working fine for a few days—it stopped working once more, and no state changes are being detected.

Additionally, this morning I noticed that after manually triggering an “all blinds up” action, the overview in Home Assistant still shows all blinds as “down.”

Does anyone have an idea what might be causing this? Is there a way to trigger a manual refresh?