Okay, I feel silly posting this. I’m unable to remove the backplate from this Reolink doorbell. I push the release mechanism circled in red, and nothing happens. AI said to slide it off. With the release pushed in, nothing budges. The first reference to it in the users guide shows the plate already removed.
Here is a 1 step instruction. I still don’t get it! I’ve pressed the button and tried pushing, pulling, sliding, nothing. The plate and doorbell itself seem immovable when pressing the button.