How to tell if zigbee router is actually working

My router shows as:
{"ieeeAddr":"0x00124b001b7d9376","friendlyName":"0x00124b001b7d9376","type":"Router","nwkAddr":44835,"manufName":"LUMI","modelId":"lumi.router","status":"offline","scanfailed":["lqi"]}],"links":

Says it is offline, is that normal?

As per my map it shows it with no arrow…

zigbee

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