How to trigger OTA update on INNR SP240

Matthisk · December 1, 2025, 5:17pm

Hi all,

I have some INNR SP240 smart plugs. It seems they are mis-reporting the kWh. I found some other topics of people running into this. The fix seems to be to upgrade them to the latest firmware. I have been trying to upgrade them to the latest firmware using the zigpy guide.

So far I have added this to my confiugration:

# Zigbee Over The Air updates (OTA)
zha:
  zigpy_config:
    ota:
      otau_directory: /config/zigpy_ota

Downloaded the latest firmware version from here and stored it in the config ota directory.

Now I’m trying to trigger the image_notify action from the manage modal for the zigbee device. According to the guide I can leave the mandatory fields empty and trigger the action. However it seems I cannot trigger without filling out the fields.

Anyone know what might be the issue?

Sir_Goodenough · December 1, 2025, 7:47pm

Try adding the Z2M list, it might be in there.

Otherwise look in the documentation I think is also linked in that thread, there might be another one that would work. The Z2M list is updated often, though.

Matthisk · December 2, 2025, 2:20pm

Not sure I fully grasp what you mean (bear with me I’m a new HA user). Do you mean trying to update the firmware using zigbee2mqtt? As I’m currently using ZHA to connect these Zigbee plugs to HA.

edit: I think I see what you meant. There is an option to enable z2m provider in the zigpy config on this page: OTA Configuration · zigpy/zigpy Wiki · GitHub

Matthisk · December 2, 2025, 7:32pm

Ok getting close. I now have the zigpy ota z2m repository correctly configured. And Home Assistant picks up the firmware versions. However it says the firmware is up-to-date while the UI already states that zigpy knows of a newer version for the plug. I cannot trigger the upgrade action from the UI. Triggering the command manually also doesn’t upgrade the plug. Any ideas?

RenatoY · December 2, 2025, 9:03pm

Suggested by Innr support team:

Paste the following code into the bottom of the configuration.yaml file, save it and restart HA:

zha:
  zigpy_config:
    ota:
      extra_providers:
        - type: z2m

github.com/zigpy/zha-device-handlers

[BUG] INNR SP 240 "summation delivered" kWh value is 100x expected value

opened 05:38PM - 28 Nov 23 UTC

rrozema

bug possible bug

### Bug description Upon inclusion of the INNR SP 240 in ZHA, among others a …"Summation delivered" sensor gets created. The value returned for this sensor is however 100x larger than expected: I ran a filament dryer for 5 hours of the SP 240 and the device measured 17kWh instead of the expected 0,17 kWh as measured using a Fibaro wall plug V2. When I requested help from INNR support they responded that ZHA probably has incorrectly interpreted the configuration their device returned. My translation of their response: "An attribute "SummationFormatting" on the Metering cluster has the value 0x2A, which designates: 2 digits to the right of the decimal point, 5 digits to the left of the decimal point, don't suppress leading zeroes". Looks like his system (red: my ZHA integration in HA)) doesn't interpret or incorrectly interprets the value of the "SummationFormatting" attribute." The full mail text I got from INNR support (in Dutch, sorry): > Beste Richard, > > > > (This message is in Dutch because I assume based on your name and e-mail address that you also speak Dutch.) > > Ik heb de vraag even bij één van onze engineers gelegd, en dit was zijn reactie: > > Wat betreft Watt meting die op 0 decimalen wordt afgerond: > > De waarde wordt opgeslagen en gecommuniceerd in een “int16” type, wat een bereik heeft van -32768 tot 32767. Als we op 1 decimaal zouden afronden zou het maximum slechts 3276.7 W zijn, maar de plug kan 3680 W aan dus de keuze was simpel. De afronding dynamisch maken (meer decimalen bij lagere waarden) is geen optie want dat ondersteunen de meeste systemen niet (voor zover ik weet geen enkel systeem). > > > > Wat betreft de kWh formatting: het “SummationFormatting” attribuut van het Metering cluster heeft waarde 0x2A, wat betekent: 2 digits to the right of the decimal point, 5 digits to the left of the decimal point, don’t suppress leading zeroes. Lijkt er dus op dat zijn systeem de waarde van het “SummationFormatting” attribuut van het Metering cluster niet of verkeerd interpreteert. > > > > Hopelijk heb je iets aan deze uitleg. > > > > Met vriendelijke groet, > > > > > > **REDACTED** > > Innr Servicedesk > Innr Lighting | Innr.com  > > Innr Lighting BV  |  Catharina van Renneslaan 20  |  1217 CX Hilversum > @TheJulianJES requested me to tag him in here. ### Steps to reproduce Include the INNR SP 240 into the network using ZHA, plug in a filament dryer of 145W, Run the dryer for 5 hours, Watt history graph shows a peak at the beginning, then dropping to roughly 30 Watt. Multiply the measured Watt value with the number of hours: 5 * roughly 30 Watt = roughly 170 Wh, or 0,17 kWh. See how the actual sensor in ZHA however shows 17kWh. ### Expected behavior The summation delivered sensor should have shown a usage of 0,170 kWh ### Screenshots/Video <details><summary>Screenshots/Video</summary> ![image](https://github.com/zigpy/zha-device-handlers/assets/1747982/bdca1488-df6e-4c55-91be-b64dbf4e8422) ![image](https://github.com/zigpy/zha-device-handlers/assets/1747982/93985e4a-2c74-4af4-825a-562a472833da) ![image](https://github.com/zigpy/zha-device-handlers/assets/1747982/02eda6be-7639-49e8-9c98-b55792fab7ef) </details> ### Device signature <details><summary>Device signature</summary> ```json { "node_descriptor": "NodeDescriptor(logical_type=<LogicalType.Router: 1>, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=<FrequencyBand.Freq2400MHz: 8>, mac_capability_flags=<MACCapabilityFlags.FullFunctionDevice|MainsPowered|RxOnWhenIdle|AllocateAddress: 142>, manufacturer_code=4454, maximum_buffer_size=66, maximum_incoming_transfer_size=66, server_mask=10752, maximum_outgoing_transfer_size=66, descriptor_capability_field=<DescriptorCapability.NONE: 0>, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=False, *is_full_function_device=True, *is_mains_powered=True, *is_receiver_on_when_idle=True, *is_router=True, *is_security_capable=False)", "endpoints": { "1": { "profile_id": "0x0104", "device_type": "0x010a", "input_clusters": [ "0x0000", "0x0003", "0x0004", "0x0005", "0x0006", "0x0008", "0x0702", "0x0b04", "0x1000", "0xe001" ], "output_clusters": [ "0x000a", "0x0019" ] }, "242": { "profile_id": "0xa1e0", "device_type": "0x0061", "input_clusters": [], "output_clusters": [ "0x0021" ] } }, "manufacturer": "innr", "model": "SP 240", "class": "zigpy.device.Device" } ``` </details> ### Diagnostic information <details><summary>Diagnostic information</summary> ```json { "home_assistant": { "installation_type": "Home Assistant OS", "version": "2023.11.3", "dev": false, "hassio": true, "virtualenv": false, "python_version": "3.11.6", "docker": true, "arch": "x86_64", "timezone": "Europe/Amsterdam", "os_name": "Linux", "os_version": "6.1.59", "supervisor": "2023.11.3", "host_os": "Home Assistant OS 11.1", "docker_version": "24.0.6", "chassis": "embedded", "run_as_root": true }, "custom_components": { "battery_consumption": { "version": "1.0.4", "requirements": [] }, "spook": { "version": "1.3.2", "requirements": [] }, "chime_tts": { "version": "v0.8.0", "requirements": [ "pydub" ] }, "battery_sim": { "version": "1.0", "requirements": [] }, "google_fit": { "version": "v2.1.2", "requirements": [ "oauth2client==4.1.3", "google-api-python-client==2.82.0" ] }, "hacs": { "version": "1.33.0", "requirements": [ "aiogithubapi>=22.10.1" ] }, "energy_meter": { "version": "1.0.1", "requirements": [] }, "adaptive_lighting": { "version": "1.19.0", "requirements": [ "ulid-transform" ] }, "smart_irrigation": { "version": "0.0.81", "requirements": [] }, "hass_agent": { "version": "2022.11.9", "requirements": [] }, "var": { "version": "0.15.0", "requirements": [] }, "presence_simulation": { "version": "3.2", "requirements": [] }, "grad_vol": { "version": "1.0.0", "requirements": [] }, "better_thermostat": { "version": "1.4.0", "requirements": [] }, "xiaomi_cloud_map_extractor": { "version": "v2.2.0", "requirements": [ "pillow", "pybase64", "python-miio", "requests", "pycryptodome" ] }, "powercalc": { "version": "v1.9.7", "requirements": [ "numpy>=1.21.1" ] }, "spook_inverse": { "version": "1.3.2", "requirements": [] } }, "integration_manifest": { "domain": "zha", "name": "Zigbee Home Automation", "after_dependencies": [ "onboarding", "usb" ], "codeowners": [ "@dmulcahey", "@adminiuga", "@puddly" ], "config_flow": true, "dependencies": [ "file_upload" ], "documentation": "https://www.home-assistant.io/integrations/zha", "iot_class": "local_polling", "loggers": [ "aiosqlite", "bellows", "crccheck", "pure_pcapy3", "zhaquirks", "zigpy", "zigpy_deconz", "zigpy_xbee", "zigpy_zigate", "zigpy_znp", "universal_silabs_flasher" ], "requirements": [ "bellows==0.36.8", "pyserial==3.5", "pyserial-asyncio==0.6", "zha-quirks==0.0.106", "zigpy-deconz==0.21.1", "zigpy==0.59.0", "zigpy-xbee==0.19.0", "zigpy-zigate==0.11.0", "zigpy-znp==0.11.6", "universal-silabs-flasher==0.0.14", "pyserial-asyncio-fast==0.11" ], "usb": [ { "vid": "10C4", "pid": "EA60", "description": "*2652*", "known_devices": [ "slae.sh cc2652rb stick" ] }, { "vid": "1A86", "pid": "55D4", "description": "*sonoff*plus*", "known_devices": [ "sonoff zigbee dongle plus v2" ] }, { "vid": "10C4", "pid": "EA60", "description": "*sonoff*plus*", "known_devices": [ "sonoff zigbee dongle plus" ] }, { "vid": "10C4", "pid": "EA60", "description": "*tubeszb*", "known_devices": [ "TubesZB Coordinator" ] }, { "vid": "1A86", "pid": "7523", "description": "*tubeszb*", "known_devices": [ "TubesZB Coordinator" ] }, { "vid": "1A86", "pid": "7523", "description": "*zigstar*", "known_devices": [ "ZigStar Coordinators" ] }, { "vid": "1CF1", "pid": "0030", "description": "*conbee*", "known_devices": [ "Conbee II" ] }, { "vid": "10C4", "pid": "8A2A", "description": "*zigbee*", "known_devices": [ "Nortek HUSBZB-1" ] }, { "vid": "0403", "pid": "6015", "description": "*zigate*", "known_devices": [ "ZiGate+" ] }, { "vid": "10C4", "pid": "EA60", "description": "*zigate*", "known_devices": [ "ZiGate" ] }, { "vid": "10C4", "pid": "8B34", "description": "*bv 2010/10*", "known_devices": [ "Bitron Video AV2010/10" ] } ], "zeroconf": [ { "type": "_esphomelib._tcp.local.", "name": "tube*" }, { "type": "_zigate-zigbee-gateway._tcp.local.", "name": "*zigate*" }, { "type": "_zigstar_gw._tcp.local.", "name": "*zigstar*" }, { "type": "_uzg-01._tcp.local.", "name": "uzg-01*" }, { "type": "_slzb-06._tcp.local.", "name": "slzb-06*" } ], "is_built_in": true }, "data": { "ieee": "**REDACTED**", "nwk": 12957, "manufacturer": "innr", "model": "SP 240", "name": "innr SP 240", "quirk_applied": false, "quirk_class": "zigpy.device.Device", "quirk_id": null, "manufacturer_code": 4454, "power_source": "Mains", "lqi": 123, "rssi": null, "last_seen": "2023-11-26T21:32:06", "available": true, "device_type": "Router", "signature": { "node_descriptor": "NodeDescriptor(logical_type=<LogicalType.Router: 1>, complex_descriptor_available=0, user_descriptor_available=0, reserved=0, aps_flags=0, frequency_band=<FrequencyBand.Freq2400MHz: 8>, mac_capability_flags=<MACCapabilityFlags.FullFunctionDevice|MainsPowered|RxOnWhenIdle|AllocateAddress: 142>, manufacturer_code=4454, maximum_buffer_size=66, maximum_incoming_transfer_size=66, server_mask=10752, maximum_outgoing_transfer_size=66, descriptor_capability_field=<DescriptorCapability.NONE: 0>, *allocate_address=True, *is_alternate_pan_coordinator=False, *is_coordinator=False, *is_end_device=False, *is_full_function_device=True, *is_mains_powered=True, *is_receiver_on_when_idle=True, *is_router=True, *is_security_capable=False)", "endpoints": { "1": { "profile_id": "0x0104", "device_type": "0x010a", "input_clusters": [ "0x0000", "0x0003", "0x0004", "0x0005", "0x0006", "0x0008", "0x0702", "0x0b04", "0x1000", "0xe001" ], "output_clusters": [ "0x000a", "0x0019" ] }, "242": { "profile_id": "0xa1e0", "device_type": "0x0061", "input_clusters": [], "output_clusters": [ "0x0021" ] } }, "manufacturer": "innr", "model": "SP 240" }, "active_coordinator": false, "entities": [ { "entity_id": "button.woonkamer_innr_sp240_identify", "name": "innr SP 240" }, { "entity_id": "select.woonkamer_innr_sp240_start_up_behavior", "name": "innr SP 240" }, { "entity_id": "sensor.woonkamer_innr_sp240_current", "name": "innr SP 240" }, { "entity_id": "sensor.woonkamer_innr_sp240_voltage", "name": "innr SP 240" }, { "entity_id": "sensor.woonkamer_innr_sp240_electric_consumption_w", "name": "innr SP 240" }, { "entity_id": "sensor.woonkamer_innr_sp240_electric_consumption_kwh", "name": "innr SP 240" }, { "entity_id": "switch.woonkamer_kerstverlichting_3", "name": "innr SP 240" } ], "neighbors": [ { "device_type": "Coordinator", "rx_on_when_idle": "On", "relationship": "Parent", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0x0000", "permit_joining": "Unknown", "depth": "0", "lqi": "48" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0xA795", "permit_joining": "Unknown", "depth": "0", "lqi": "62" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0xF80E", "permit_joining": "Unknown", "depth": "0", "lqi": "223" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0x0316", "permit_joining": "Unknown", "depth": "0", "lqi": "88" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0xFF73", "permit_joining": "Unknown", "depth": "0", "lqi": "80" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0x2415", "permit_joining": "Unknown", "depth": "0", "lqi": "45" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0xA16F", "permit_joining": "Unknown", "depth": "0", "lqi": "0" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0x6D36", "permit_joining": "Unknown", "depth": "0", "lqi": "53" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0xF373", "permit_joining": "Unknown", "depth": "0", "lqi": "103" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0xF608", "permit_joining": "Unknown", "depth": "0", "lqi": "47" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0xC07F", "permit_joining": "Unknown", "depth": "0", "lqi": "118" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0xB58E", "permit_joining": "Unknown", "depth": "0", "lqi": "16" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0x3242", "permit_joining": "Unknown", "depth": "0", "lqi": "66" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0xA1BB", "permit_joining": "Unknown", "depth": "0", "lqi": "29" }, { "device_type": "Router", "rx_on_when_idle": "On", "relationship": "Sibling", "extended_pan_id": "**REDACTED**", "ieee": "**REDACTED**", "nwk": "0x8A77", "permit_joining": "Unknown", "depth": "0", "lqi": "15" } ], "routes": [], "endpoint_names": [ { "name": "ON_OFF_PLUG_IN_UNIT" }, { "name": "PROXY_BASIC" } ], "user_given_name": "Woonkamer: innr sp240", "device_reg_id": "7fa8dcff82a4c9d75905608870c6f7ef", "area_id": "woonkamer", "cluster_details": { "1": { "device_type": { "name": "ON_OFF_PLUG_IN_UNIT", "id": 266 }, "profile_id": 260, "in_clusters": { "0x0000": { "endpoint_attribute": "basic", "attributes": { "0x0004": { "attribute_name": "manufacturer", "value": "innr" }, "0x0005": { "attribute_name": "model", "value": "SP 240" } }, "unsupported_attributes": {} }, "0x0003": { "endpoint_attribute": "identify", "attributes": {}, "unsupported_attributes": {} }, "0x0004": { "endpoint_attribute": "groups", "attributes": {}, "unsupported_attributes": {} }, "0x0005": { "endpoint_attribute": "scenes", "attributes": {}, "unsupported_attributes": {} }, "0x0006": { "endpoint_attribute": "on_off", "attributes": { "0x0000": { "attribute_name": "on_off", "value": 1 }, "0x4003": { "attribute_name": "start_up_on_off", "value": 255 } }, "unsupported_attributes": {} }, "0x0008": { "endpoint_attribute": "level", "attributes": { "0x0000": { "attribute_name": "current_level", "value": 1 } }, "unsupported_attributes": { "0x4000": { "attribute_name": "start_up_current_level" }, "0x0012": { "attribute_name": "on_transition_time" }, "0x0010": { "attribute_name": "on_off_transition_time" }, "0x0011": { "attribute_name": "on_level" }, "0x0013": { "attribute_name": "off_transition_time" }, "0x0014": { "attribute_name": "default_move_rate" } } }, "0x1000": { "endpoint_attribute": "lightlink", "attributes": {}, "unsupported_attributes": {} }, "0x0702": { "endpoint_attribute": "smartenergy_metering", "attributes": { "0x0000": { "attribute_name": "current_summ_delivered", "value": 17 }, "0x0306": { "attribute_name": "metering_device_type", "value": 0 }, "0x0200": { "attribute_name": "status", "value": 0 }, "0x0303": { "attribute_name": "summation_formatting", "value": 42 }, "0x0300": { "attribute_name": "unit_of_measure", "value": 0 } }, "unsupported_attributes": { "0x0400": { "attribute_name": "instantaneous_demand" }, "0x0100": { "attribute_name": "current_tier1_summ_delivered" }, "0x0302": { "attribute_name": "divisor" }, "0x0301": { "attribute_name": "multiplier" }, "0x0304": { "attribute_name": "demand_formatting" }, "0x0102": { "attribute_name": "current_tier2_summ_delivered" }, "0x0104": { "attribute_name": "current_tier3_summ_delivered" }, "0x0106": { "attribute_name": "current_tier4_summ_delivered" }, "0x0108": { "attribute_name": "current_tier5_summ_delivered" }, "0x010a": { "attribute_name": "current_tier6_summ_delivered" } } }, "0x0b04": { "endpoint_attribute": "electrical_measurement", "attributes": { "0x0603": { "attribute_name": "ac_current_divisor", "value": 1000 }, "0x0602": { "attribute_name": "ac_current_multiplier", "value": 1 }, "0x0605": { "attribute_name": "ac_power_divisor", "value": 1 }, "0x0604": { "attribute_name": "ac_power_multiplier", "value": 1 }, "0x0601": { "attribute_name": "ac_voltage_divisor", "value": 1 }, "0x0600": { "attribute_name": "ac_voltage_multiplier", "value": 1 }, "0x050b": { "attribute_name": "active_power", "value": 2 }, "0x0000": { "attribute_name": "measurement_type", "value": 3221762439 }, "0x0508": { "attribute_name": "rms_current", "value": 14 }, "0x0505": { "attribute_name": "rms_voltage", "value": 236 } }, "unsupported_attributes": { "0x0300": { "attribute_name": "ac_frequency" }, "0x0401": { "attribute_name": "ac_frequency_divisor" }, "0x0302": { "attribute_name": "ac_frequency_max" }, "0x0400": { "attribute_name": "ac_frequency_multiplier" }, "0x0403": { "attribute_name": "power_divisor" }, "0x0402": { "attribute_name": "power_multiplier" }, "0x0507": { "attribute_name": "rms_voltage_max" }, "0x050a": { "attribute_name": "rms_current_max" }, "0x050d": { "attribute_name": "active_power_max" }, "0x050f": { "attribute_name": "apparent_power" }, "0x0510": { "attribute_name": "power_factor" } } }, "0xe001": { "endpoint_attribute": null, "attributes": {}, "unsupported_attributes": {} } }, "out_clusters": { "0x000a": { "endpoint_attribute": "time", "attributes": {}, "unsupported_attributes": {} }, "0x0019": { "endpoint_attribute": "ota", "attributes": {}, "unsupported_attributes": {} } } }, "242": { "device_type": { "name": "PROXY_BASIC", "id": 97 }, "profile_id": 41440, "in_clusters": {}, "out_clusters": { "0x0021": { "endpoint_attribute": "green_power", "attributes": {}, "unsupported_attributes": {} } } } } } } ``` </details> ### Logs <details><summary>Logs</summary> ```python [Paste the logs here] ``` </details> ### Additional information _No response_

Matthisk · December 4, 2025, 7:33pm

Ok took a while, but was able to fix this. I was actually already on a more recent firmware version than is available in koenk’s repo (1.9.34). This is why HA wouldn’t let me upgrade the fi, while the fi didn’t match the most recent.

The fix is to apply a custom quirk that sets the metering divisor to 1000. Follow the instructions in this comment on the Github issue.