Https://cloud.hass.io:8000 Certificate Expired

Configuration
1

It looks like the cloud certificate has expired… Visiting https://cloud.hass.io:8000 shows the following error:

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2019-02-18 21:31:40 ERROR (MainThread) [homeassistant.core] Error doing job: SSL handshake failed
Traceback (most recent call last):
  File "uvloop/handles/stream.pyx", line 609, in uvloop.loop.UVStream._on_eof
  File "uvloop/sslproto.pyx", line 171, in uvloop.loop._SSLPipe.feed_ssldata
  File "/usr/local/lib/python3.6/ssl.py", line 689, in do_handshake
    self._sslobj.do_handshake()
ssl.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:841)
2019-02-18 21:31:40 ERROR (MainThread) [homeassistant.core] Error doing job: SSL error errno:1 reason: CERTIFICATE_VERIFY_FAILED
Traceback (most recent call last):
  File "uvloop/sslproto.pyx", line 504, in uvloop.loop.SSLProtocol.data_received
  File "uvloop/sslproto.pyx", line 204, in uvloop.loop._SSLPipe.feed_ssldata
  File "uvloop/sslproto.pyx", line 171, in uvloop.loop._SSLPipe.feed_ssldata
  File "/usr/local/lib/python3.6/ssl.py", line 689, in do_handshake
    self._sslobj.do_handshake()
ssl.SSLError: [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:841)
2019-02-18 21:31:40 WARNING (MainThread) [homeassistant.components.cloud.iot] Unable to connect: Cannot connect to host cloud.hass.io:8000 ssl:None [[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:841)]

@system flagging for your attention (hopefully this is the correct way to gain the right attention for this issue?). Thanks.

1 Like
2

Balloob is aware and is fixing it…

3

Thanks for the update.

4

:man_facepalming:…

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thought I was alone @jarrah

6

Nope, you’re not alone. Found this issue just a minute ago after 10 times restarting hass.io and even more sign out and in attempts.

1 Like
7

This should now be fixed.
It will re-connect in a bit automatically. otherwise restart now to force it.

1 Like
8

Thanks, it’s working again!

9

Now showing connected in HA but owntracks showing error 503 while trying to send data to webhook. Is it just me?

Update : Owntracks can now send data thru webhook. It’s not the end of the world but took some time to figuring out why my door has not unlocked by itself :slight_smile:

10

Facing the same as from couple of hours ago.
Hopefully will be resolved very soon.

@guys behind NabuCasa:
C’mon guys, have difficulties to understand that such a simple but yet extremely critical task like renewing certificate once in two years was not under control??

No need to remind you of what security risk an expired ssl brings? Unimaginable.
Or to tell stories again of 32M O2cellular users shut down last year in UK , or LinkedIn or Equifax which was down for 2 months and all that because of… expired SSL certificate.

We would appreciate brief xplanation what and how happened. Also what’s been done in order to prevent this happening in the future.
It will help users to regain trust in your service.

11

Nabu Casa Technical support responded to my ticket stating the auto-update script for the SSL cert broke and that it won’t happen again (its fixed now). Mine didn’t resolve itself, I waited a half hour and then just restart HA and things now work again.