When trying to set up Alexa Devices integration, it shows this error message: “Unknown error occurred”.
Any solution to the problem?
Same issue here too. Submitted to GitHub the issue but author seems a bit snarky about attempting to just try uninstalling and installing his addon to see how it is no longer working.
That’s the same issue I’m trying to get past. I’m located in the US using HA OS 2025.7.1 on a Home Assistant Green. I have tried multiple times and also rebooting. I’m stuck and frustrated. any help would be appreciated. Thanks in advance!
Any news or updates on this? I have the same issue. At rondom time it actually gives a diffrent error: Wrong country. And i am sure its not. It worked well before the July update.
are you using the 2025.7.1 or older?
Yes, I am using HA OS 2025.7.1 on a Home Assistant Green.
ok you need to wait for 2025.7.2 or make it custom to update alexa devices integration ,
download core from git
https://github.com/home-assistant/core/archive/refs/heads/dev.zip
go to the folder/homeassistant/components/alexa_devices and copy all
open samba in you home assistant go to config\custom_components and create a folder name alexa_devices, paste all the files ,
edit your manifest.json to this
{
"domain": "alexa_devices",
"name": "Alexa Devices (custom)",
"version": "2025.07.07",
"requirements": ["aioamazondevices==3.2.8"],
"documentation": "https://github.com/chemelli74/aioamazondevices",
"dependencies": [],
"codeowners": ["@chemelli74"]
}
and reboot after reboot
if you already have the integration install you will have it working now without sensors
if not install the alexa devices (custom) and try
I’m also running on 2025.7.1 and it goes ahead but fails with HTTP 299 and all entities are unavailable for India region.
Any official information declared about this known issue?
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Experiencing an issue where Alexa Devices seems to connect using OTP code on setup just fine but then I get Error fetching [My Email Address] data: Error retrieving data: CannotRetrieveData(‘Request failed: Bad Request’). Some google and co-pilot searching makes it look like Amazon has recently changed their APIs and that there is a planned fixed for the next post 10.3 core update. Does this sound correct? And is there a more recent thread or location I can go to monitor for updates? Thanks in advance and apologies if the solution is obvious - I didn’t find much after a day of searching.
Found the discord thread.
The biggest question is … why is this a platinum level integration?
Is this what is expected for platinum level?
Is is down and has been down 50% of the time I have switched from AMP to this.
This is not even bronze, expectations are too high and this integration is broken.
Currently I have 8 Amazon Echos/Dots and 4 FireTV sticks , all non-functional. Nothing at works to get them back … not even complete uninstall and reinstalls.
You get this:
Then this:
Of course then nothing at all … yet that account has 12 devices (that have worked on accasion but all just went offline). No instructions how to recover, do anything, it must “just work” for some … but others not?
That is NOT platinum, that isn’t even bronze.
Question for folks … my “devices” in Amazon are on my account. The normal use in our house is through my wife’s account which is linked to mine as she has he “prime” account. I wonder if this has now become an issue.
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Where is this? There is no such folder as homeassistant/components