I have a new Intergas Xtreme 30 with Incomfort Internet Gateway and Touch thermostate which is working fine using the app and using the web-interface (version 1.4). Trying to add manual integration of the Intergas Gateway results in the error message: “No Heaters Found”.
@jbouwh do you know this issue?
Thanks in advance!
The current integration has been tested with traditional heaters. It is possible that this does not longer work with new heat pump’s. If you like to help this getting to work, try to reach me at Discord @jbouwh.
Thanks for your quick reply.
I think it was an update issue between the gateway and the heater. Now (after more than 1 hour), the heater got a different ID in the Heater List (on the webinterface of the gateway). I retried the integration with HomeAssistant and it seems to work fine now!
Hello, I olso have this problem, but a restart of erverting was not the sollution for me. have you got any idea for a sollution?
If a heater was detected before, but cannot be found later, it could be that the RF gateway lost its connection. Try to power cycle the RF gateway. Otherwise try to optimize the position of the RF gateway to have a better connection.
I’m a very new user of home assistant so i haven’t use manual configure anything, but I also cannot intergrate my Intergas Gateway. I get the message no heather found, but when I log into my intergas gateway itselves, I can see my heather. My heather is an Intergas Xtreme 36. Leds 1,2,3 and 4 are lighted on my gateway.
I have restart it and gived it another position but without any result.
Any other suggestions?
If you see 4 lights (1 2 3 4) this means that the gateway is okay.
Can you share the JSON seen at:
http://x.x.x.x/protect/data.json?heater=0
Where x.x.x.x is the local IP address of the gateway.
Maybe my question is not complete clear, but I cannot add the Intergas gateway because of the message no heater found.
You can just use a browser to get the JSON.
The only message I get is: 404: Not Found
May be that is why no heaters are found.
If you tried the URL you should have been authenticated, is that correct.
If you log into the UI of your gateway, go to heaters, and list them, you should be able to download the source of the page.
The page should contain some JavaScript that is called to obtain the JSON.
If not, it might be your gateway is different.
What is the software version of the portal UI?
sorry, i used the wrong IP adres.
This is the output from the command
{"nodenr": 56,
"ch_temp_lsb": 132,
"ch_temp_msb": 8,
"tap_temp_lsb": 221,
"tap_temp_msb": 9,
"ch_pressure_lsb": 176,
"ch_pressure_msb": 0,
"room_temp_1_lsb": 158,
"room_temp_1_msb": 7,
"room_temp_set_1_lsb": 158,
"room_temp_set_1_msb": 7,
"room_temp_2_lsb": 255,
"room_temp_2_msb": 127,
"room_temp_set_2_lsb": 255,
"room_temp_set_2_msb": 127,
"displ_code": 126,
"IO": 0,
"serial_year": 23,
"serial_month": 3,
"serial_line": 5,
"serial_sn1": 0,
"serial_sn2": 20,
"serial_sn3": 41 ,
"room_set_ovr_1_msb": 7,
"room_set_ovr_1_lsb": 158,
"room_set_ovr_2_msb": 0,
"room_set_ovr_2_lsb": 0,
"rf_message_rssi": 29,
"rfstatus_cntr": 0}
Thanks, I’ll have a look soon to see what happens here.
I tested with the JSON, but could not find and issue, could you also post the result on:
http://x.x.x.x/protect/heaterlist.json ?
Did you use the correct IP address when configuring the gateway?
Yes, I have used the correct IP adres.
This is the result of your request.
{“heaterlist”:[“2303\02041”,null,null,null,null,null,null,null]}
Interesting, this helps.
It took me some time to hack the invalid JSON reponse. With PR Bump incomfort-client to v0.6.10 by jbouwh · Pull Request #157136 · home-assistant/core · GitHub, an invalid response is fixed before it processed. The invalid \ is replaced with a 0. I hope it will be included in the beta of 2025.12.0 of HA Core.
Thanks for your support. Hopefully it will be fixed in the future software update.
Hi All,
Tried to install a new Intergas Incomfort Gateway, and in the app I’m seeing my Heater. When I connect tot GW with an browser the heater is also showing.
When I rum the integration it says “geen verwarmingsketels gevonden”.
when i rum: http://x.x.x.x/protect/data.json?heater=0 (with my GW adres) it shows info of the heater.
Can somebody help me to solve this?
Tia John
