Iphone no longer receiving notifications

Configuration
1

Worked fine a little bit back…I could test an automation and receive a notification…now the only one that I receive is from the vacuum integration to tell me that it’s running.

NO automations send messages any more and even doing a test seems to fail.

I’m lost, frustrated and generally this seems to be the way it goes with HA for me…any ideas as to how to even start figuring out what’s wrong? (I’ve deleted and readded the companion app, which has done…nothing.)

2

What is the error message (check the logs)?

Also share the configuration (YAML) for the message action you are attempting to use.

3 
action: notify.mobile_app_perseus
metadata: {}
data:
  message: Water leak at main floor bathroom!
  title: Aqara 2 - leak present

This used to run when I’d drop the leak sensor in a glass of water…

Running it from the Automation ("run action ") the message “action ran successfully” pops up…but nothing shows up on Perseus (iPhone).

Unless I don’t know what I’m doing (totally possible!), displaying the logs shows nothing at all.

Enabling debug loggin on mobile_app:

2025-12-20 20:59:34.707 INFO (MainThread) [homeassistant.components.mobile_app.notify] mobile_app push notification rate limits for Perseus: 0 sent, 500 allowed, 0 errors, resets in 19:00:25
2025-12-20 20:59:43.147 INFO (MainThread) [homeassistant.components.mobile_app.notify] mobile_app push notification rate limits for Perseus: 0 sent, 500 allowed, 0 errors, resets in 19:00:16

There is a bunch of “FlowHandler” errors prior to that…but I cannot tell if that’s related to the above. Part of it for sure isn’t, and is from a different integration.

4

I recently had this issue when I restored a backup to a test instance, which resulted in that instance overriding the webhooks destinations. This might not be something a general user might be doing, but perhaps you did what I did? Do you use Nabu Casa for external access?

5

Try restarting the phone.

Your config looks fine. Assuming the notify entity id did not get _2 appended to the end when you re-added the companion app.

Double check the entity id in Developer Tools → States.

6

Hoo boy…found the problem…and the above kind of leads to it.

I’d deleted and reinstalled the HA app on the phone…checked permissions for Notifications etc. and ran all of the above, with no result. I went back to the app, killed it from running, restarted it…AND THEN got prompted (for the first time) to allow Notifications and Critical Alerts…which I agreed to.

Voila! Works.

Why is a mystery, but seems at the moment that all the automations are back messaging properly now. Very weird…

Thanks all!