My issue is intermittent. When I open the app on my phone, the logo appears without a cloud or WiFi icon and just sits there locked up on that screen. The app never fully opens. Usually it would either pulsate while trying to connect via WiFi or cloud, and have the icon of whichever it is using. This occurs when using WiFi at home, WiFi at work, or cellular data. It doesn’t matter. Closing the app and reopening it doesn’t correct the problem. Rebooting the phone sometimes does, but not always. It gets frustrating when I want to check security cameras when some motion is detected and the app just hangs there indefinitely. I left it for 10 min and it never opened. Then miraculously, the next time I try, it works as expected. Total mystery. Something is causing the app to hang and I can’t find any rhyme or reason to it at all. This is the screen as it is locked up. No icon showing the connection method.
Same issue (me and 7 friends with different ios phones and instances)
Never seen that occur before, For me, If i reboot the app during a “normal” init, it will hang in this screen (sometimes have to try 3-4 times) And also occurs randomnly
17 pro max ios 26.1.1
Yeah, kinda a pain. I guess I could set up a link in my browser for when I’m home and maybe use a vpn or something to log in while away, but I had trouble getting that to work before. Hope there is a solution soon because I use Homeassistant many, many times per day and I have tons of devices, automations and alerts set up.