Also make sure to use NCP firmware and not RCP (or MultiPAN) firmware for Zigbee2MQTT as otherwise you need additional dependencies which makes it complicated.
@Tul47 Yeah that CP2102N USB-to-Serial bridge chip makes it look like you might instead have a Sonoff ”ZBDongle-P” and not a ”ZBDongle-E” which uses a other USB-to-Serial bridge chip, if so then it uses a different Zigbee radio chip too and this a other config. See → ITead's "Sonoff Zigbee 3.0 USB Dongle Plus" (model "ZBDongle-P") based on Texas Instruments CC2652P +20dBm radio SoC/MCU