I've been without remote access to nabucasa for some time

[bturrie (bruce turrie)]

It’s been several days since I’ve had remote access to nabucasa. I am signed in but it appears I’m wating for remote access to be prepared. I don’t see anything in the logs. I can only prove three hours or so. here’s a screenshot.

I’ve tried signing out and signing back in several times though not today. Not at all sure how to proceed or if the issue is on my end. Any suggestions?

[tom_l]

Check the troubleshooting steps here: https://support.nabucasa.com/hc/en-us/sections/25620356859421-Troubleshooting-General and here https://support.nabucasa.com/hc/en-us/sections/26315762664861-Troubleshooting-Remote-access

If you are still having issues then open a ticket. You get paid support with your subscription.