Two of my HC620 door locks were defective (bad speaker, bad mechanism). Kwikset sent me a replacement which I received and installed today. It turns out it’s got an 800 LR series chip. That product has apparently not been announced yet.
The good news is that the new model works perfectly in Home Assistant. I set it up as non-LR Z-Wave, though.
There is only a cosmetic issue due with the brand / model / product number .
It shows up as Spectrum Brands, Product 0x0811, Unknown product 0x13a9 .
I also noticed that my 10 700 series locks are on 3 different firmware versions, 7.19, 7.20, 7.21 . Are there any firmware updates available for these units ? I didn’t see any notice in Home Assistant. I will be reaching out to Kwikset.
The lone 800LR unit is on firmware 7.23 and probably is too new to have an update.
The Kwikset 620 LR and the 918 LR were officially announced on Feb 12. I forgot what site the article was on but I placed my order as soon as it was announced and have been using it since.
The lock doesn’t use the 800 series chip it uses the 700 series chip. Any 700 or 800 series device can support Z-Wave Long Range it just needs a firmware update.
I asked about firmware updates in 2023 and was told the following: Please note that locks will come with the latest RF chip and we do not release any updates for our Z-wave locks. Once the lock is connected to the hub, the third party will provide any missing firmware. I’ve never seen a third party provide firmware so I assume this means whatever firmware you have is what you are stuck with.
Unknown product just means there is no config file for that device/product code in the Z-Wave JS database. The device will still work though. You can create your own config file. The main reason you would do this is if you are missing functionality. For example I bought a Jasco Pro smart plug and out of the box it was difficult to tell what each parameter did and what each value meant. So I created the config file so that instead of having to look at the manual to figure out what each value was I could just select the parameters from a list in the ui. Here’s a before and after I made the config file.
