Nabu Casa: Unable to create a certificate?

background. I have 2 systems (basically HA Blue) one in House and one in a Motor Coach. Same setup but different in being software being up to date.

House is up to date and unable to create a certificate.
Motor Coach works fine able to see it outside of Motor Coach.

Software working House
Core 2026.7.2
Supervisor 2026.07.3
Operating System 17.3
Frontend 20260624.5

Software Motor Coach (in storage not on wifi at house)
Core 2026.6.4
Supervisor 2026.07.3
Operating System 17.3
Frontend 20260527.7

You need two Nabu casa subscriptions. One for each server.

Tom, Thanks for the input.

Since I have 2 systems and 2 emails one is on one, the other is on the other.
Not sure if that’s correct or if there’s another way to do this?

So you are paying for two separate subscriptions?

Yes 2 separate accounts 2 different credit cards, seemed like needed. But funny doesn’t people whom love home assistant that has more then 2 places to live?

If someone here can check the accounts I give them both emails.

No one here can do that. You get paid support with your subscription.

Do the troubleshooting tips in the link below first and if that does not help then open a support ticket.

https://support.nabucasa.com/hc/en-us/sections/26315762664861-Troubleshooting-Remote-access

Well would love to state it was a software issue but…

Being a man whom can state I screwed up, it was something in Nabu Casa account setup. Where the step for remote access was turned off.

Thanks for your help.

Steve