I’m trying to connect to my home system via the HA app, but it won’t connect.
I have a full Nabu Casa plan for remote access, but today the app opens without connecting.
Home Assistant works and is active when accessed via VPN, and my Nabu Casa account is also active and working—cloud access is confirmed.
The app tracks my location correctly—HA knows exactly where I am—but it won’t let me log in when I open it.
If I copy the remote access link and paste it into the browser, it doesn’t work.
Did you give your HA machine a static IP/DHCP reserved IP on your local network? If you haven’t, that’s probably your issue. Routers have routing tables and when a route is established, traffic expects to take that route. If the IP of your HA machine changes, then the traffic won’t know and try to take the old route and you’ll experience connection issues.
I managed to make it accessible again, but I’m not exactly sure how. I restarted the router and the whole system. Then it came back… but I don’t know exactly what I did.
Yes, NC is active.
Until a few weeks ago, it was working without issues.
Now, I sometimes have trouble accessing it, like right now.
With my VPN, however, I have no problems at all.
The really strange thing is that, even during those moments when I can’t log in… the push notifications for my automations still work.
I’m receiving notifications from the HA app, but it won’t connect to the home server.
I am also having issues with connecting via Nabu Casa (NC) since updating and have not found a resolution. Home Assistant (HA) server reports a valid remote connection but I am still unable to connect using the NC url. HA server has no issues with connecting to the internet and all cloud services are updating normally.
I’m not sure what to provide to help debug the issue but wanted to make sure it was known that there are others experiencing this issue still.
