Netatmo Welcome & Presence don't show up

bulgaro80 · December 10, 2020, 8:49am

Hi all,
I’ve installate a couple of weeks ago HA and I’m really satisfied about all features and customization. it’s great!
However I have an issue with Netatmo Integration. Automatically it identifies my thermostats, valves and weather station modules (internals and external), but I doens’t identify cameras (Welcome & Presence).

I tried also to follow this link (https://www.home-assistant.io/integrations/netatmo/) without success.
Please, do you have any tips or idea on what I can do to see my cameras?

Many thanks in advance!!
Stefano

erasmus83 · December 10, 2020, 5:02pm

Also having an issue with cameras, although mine only started when I updated to 0.118.5, they were previously working

cgtobi · December 11, 2020, 9:12am

In order to get cameras and especially webhook events working propperly (for now) you are required to set up an individual dev account and use that in your config. There are currently issues with webhook events when used with the HA cloud link that prevent us using it with cameras.

bulgaro80 · December 11, 2020, 7:48pm

I already declared in config file my client and secret id but doesn’t work… do you have any additional suggestion?

Many thanks!!

cgtobi · December 11, 2020, 11:46pm

Does the integration show up like this?

bulgaro80 · December 12, 2020, 9:54am

Yep, this is what I see

bulgaro80 · December 12, 2020, 9:56am

Ops, probably I realized where is the issue… I have to unlink from the Home Assistant cloud and then I should get it from configuration.yaml…

bulgaro80 · December 12, 2020, 10:02am

Many thanks! now it works!

cgtobi · December 13, 2020, 12:11am

Great, that was easy.

RasmusT · December 13, 2020, 6:20pm

I have the same issue and I’m not able to see my Presence cameras. I’m very new to Home Assistant - sorry if I’m asking stupid questions…

I have set up an app in Netatmo Connect (the developer page).
I have typed in the clientid and clientsecret in config file
When I add the Netatmo integration it says “Home Assistant Cloud”

What am I missing?

bulgaro80 · December 13, 2020, 6:36pm

Remove the Netatmo integration and re-add it. If you completed all before steps, when you re-add it you can chose Configuration.yaml

RasmusT · December 13, 2020, 7:28pm

Should I fill in anything in Redirect URI and webhook URI on the Netatmo homepage?

cgtobi · December 13, 2020, 11:30pm

No, that’s not necessary.

RasmusT · December 14, 2020, 7:21am

Thank you for your feedback.

Unfortunately my cameras still won’t show…

I have added this to my configuration.yaml (replacing the uppercase with the info from the Netatmo page):

netatmo:
  client_id: YOUR_CLIENT_ID
  client_secret: YOUR_CLIENT_SECRET

On my integrations page in HA it looks like this:

Udklip

cgtobi · December 14, 2020, 9:14am

Please set debug logging for the netatmo integration and restart HA.

RasmusT · December 14, 2020, 11:18am

I’m not sure how (sorry for my ignorance)…

I have added this to configuration.yaml - is that correct?

logs:
homeassistant.components.netatmo: debug

cgtobi · December 14, 2020, 11:24am

Pretty close:

logger:
  # default: warning
  logs:
    homeassistant.components.netatmo: debug

RasmusT · December 14, 2020, 3:55pm

Done… and the how do I see the log? Sorry for all the basic questions…

cgtobi · December 14, 2020, 3:57pm

In the logs section is your config dashboard

RasmusT · December 15, 2020, 9:07am

Thanks - you must be very patient - I’m really a beginner…

This is what I get:

Logger: homeassistant.components.camera
Source: components/netatmo/data_handler.py:117
Integration: Kamera ([documentation](https://www.home-assistant.io/integrations/camera), [issues](https://github.com/home-assistant/home-assistant/issues?q=is%3Aissue+is%3Aopen+label%3A%22integration%3A+camera%22))
First occurred: 7.51.32 (1 occurrences)
Last logged: 7.51.32

Error while setting up netatmo platform for camera

Traceback (most recent call last): 
  File "/usr/src/homeassistant/homeassistant/helpers/entity_platform.py", line 199, in _async_setup_platform 
    await asyncio.shield(task) 
  File "/usr/src/homeassistant/homeassistant/components/netatmo/camera.py", line 95, in async_setup_entry
    async_add_entities(await get_entities(), True) 
  File "/usr/src/homeassistant/homeassistant/components/netatmo/camera.py", line 54, in get_entities
    await data_handler.register_data_class( 
  File "/usr/src/homeassistant/homeassistant/components/netatmo/data_handler.py", line 149, in register_data_class
    await self.async_fetch_data( 
  File "/usr/src/homeassistant/homeassistant/components/netatmo/data_handler.py", line 117, in async_fetch_data
    self.data[data_class_entry] = await self.hass.async_add_executor_job( 
  File "/usr/local/lib/python3.8/concurrent/futures/thread.py", line 57, in run
    result = self.fn(*self.args, **self.kwargs) 
  File "/usr/local/lib/python3.8/site-packages/pyatmo/camera.py", line 91, in __init__
    self.update_camera_urls(camera_id) 
  File "/usr/local/lib/python3.8/site-packages/pyatmo/camera.py", line 166, in update_camera_urls
    self.cameras[home_id][camera_id]["local_url"] = check_url( 
  File "/usr/local/lib/python3.8/site-packages/pyatmo/camera.py", line 162, in check_url 
    return resp.get("local_url") 
AttributeError: 'NoneType' object has no attribute 'get'