I opened up the Home Assistant app on my phone tonight and found that there was an update. I had a bit of a look at what changes had been made, and saw that there was a new Alexa integration which I thought would be cool. So I updated and then tried to set up the integration, but I haven’t had any success.
When the integration setup opens, I find that the correct country, which for me is Australia, is already selected. I enter my email address, password and then the corresponding code in from the authenticator app and I then get a message above all this that says - Unknown error occurred.
On the above website it does say that an issue can occur when setting it up which has something to do with the country, and to “open an issue”; I hope I’m doing this in the correct place. If any further info from me is required to assist with fixing this issue, please let me know.
I’m back to trying to get this integration to work. Each time I’m getting the error “Unknown Error Occurred”.
My guess is this has something to do with the OTP. I use an Authenticator App of my phone, but I sometimes also receive text messages with a 6 digit number, but I’m not getting one when I’m trying to set this up.
Is there anyone who can help me with this? I’ve had it working in the past, but I had to recently recreate my Home Assistant server from nothing coz I had a server crash.
Maybe I need to stop using the Authenticator App, but I don’t know how to do this. Are there any logs I could share which would help diagnose the issue?
I had this working but following installation of a new networking hardware, all my devices have new IP addresses on a different subnet.
I removed the Alexa integration and now I get the same error as described above when trying to readd it. The following entry from my log appears to be relevant:
I’ve managed to setup the integration. I’m in Australia, so I was selecting Australia as my country but it wouldn’t work. Tonight I set the country and USA and it worked and I was able to setup each of my devices. Not sure if it actually works, but at least I’m that little bit closer.
