Notification service help

Configuration Frontend
1

Hello, I’m using Home Assistant Core 2025.2.4, installed on Mini ITX with Sonoff ZBDongleGateway to handle Zigbee network.
I have a LTE 4G Modem witn IOT SIM, and I have a tunneling to reach the HA using GoDaddy and CluodFlare to connect it form remote.
On my Android mobile I have Home Assitant app, but I’m not able to receive the notifications (such as Alarm activated/Disactived) in background mode.
If I open the HA app, all notification are right received and I can see on popup, but few time after I close the app the notifications will not received.
How I wrong?
Many thanks for help

2

Guessing this is an android phone, you need to add priority: high and ttl: 0 to your automation.

https://companion.home-assistant.io/docs/notifications/critical-notifications#android

3

Thanks Mike,
I’ll try your suggestion and I’ll give feedback

4

I tried and it seems working fine
Regards.

5

I apologize… Unfortunately the solution here Critical notifications | Home Assistant Companion Docs that seemed working now fails … on my Android smartphone I’m not able to receive notification in background … I has to leave the Home Assistant App always active.
Have any other suggest to try to solve my issue?

6

Post you automation.

how to post code in the forum.

https://community.home-assistant.io/t/how-to-help-us-help-you-or-how-to-ask-a-good-question/114371#oneone-format-it-properly-16

7

Hi Mike, here my code

action: notify.mobile_app_clt_l09
metadata: {}
data:
  message: Allarme attivato
  data:
    ttl: 0
    priority: high
8

No anyone could help me?

9

The way you have it, is correct. The messages should come through. The only other thing I can think of is the phone has additional power saving settings that prevent them from coming through. Look for the phone manufacturer here to see if there are any recommendations for your phone.

10

Thank it seems working now

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