New to Home Assistant, so apologies if my question is potentially not clear.
In one of my automations I send a message to all users that a specific event has been triggered.
This worked fine. One of my devices needed home assistant to be reinstalled. After the install and logging in the device no-longer receives notifications.
The device is an iPhone 13.
Not sure if this is relevant.
I am using DuckDNS to obtain remote connection. After setting up duckdns, this device can only connect using the duckdns url and cannot connect to the local path.
It did however receive notifications prior to the reinstall.
When using service: notify.mobile_app_xyz_iphone
notifications are received by the device, but using service: notify.notify
messages are received by all users except the one in this discussion.
So I not sure if their is somewhere in the config where the system will pickup which users / devices to include.
Any help appreciated.