Overkiz stopped working after power failure

Third party integrations
1

I have be using the Overkiz integration together with the somfy Tahoma box for some time now and up till now it worked perfectly.
A few day’s ago we had a power failure and after resoring the power the overkiz integration stopped working.
When I restart HA and go to the overkiz in the integrations I can see: failed to connect.
When I use the Tahoma app on my phone I can control all (4) of the shutters.

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What could be wrong and how do I correct it?

2

Hello Frank Weijnen,

Did you reserve an IP address in your router for the device when you set it up?
I’m thinking the power reset changed some IP addresses…

3

Hi Sir_Goodenough,

Yes, I have a IP reservation for the box in my Router.
When I ping the Tahoma box at address I assgined in the router, I get a response so that seems to work.

When I use the TaHoma app on my phone, I can connect to the box and control all screens. I entered the password I use to setup the box so the password is ok.

I also checked the pin number of the box. That also matches.

4

Can you access 192.168.2.51:8443 in your browser? Most likely the port is closed after your power failure. Port 8443 closed after reboot · Issue #139 · Somfy-Developer/Somfy-TaHoma-Developer-Mode.

The TaHoma app on your phone uses the cloud API, thus you can’t compare this.

5

Hi Mick,

I can’t access 192.168.2.15:8443 in my browser.
(Do I have to add http:// in front of the IP address?)

I reset my box and had to setup wifi again but after that still no connection to the box.

What else can I do?

Frank.

6

I got it working again. :slightly_smiling_face:

here is what I did:

  • I shutdown HA completely.
  • Closed HA on all tablets.
  • Unpluged the TaHoma box from the mains.
  • Waited about half an hour.
  • Pluged-in the TaHoma box and waited until the light turned white.
  • Started HA

After HA was started I tested the box in HA and all my screens are working again.

Thanks for the help.