People are not displayed on the map

Good afternoon. I can’t understand why people aren’t displayed on the map. I have a white IP address, the ports are open. There is access from the Internet. All permissions are given on the HA phone, and all sensors are enabled in the application itself. But only the wife is displayed on the map, and that location is not relevant, because it was updated a long time ago + incorrect, because she was generally in another place. And the rest of the people are not visible at all, although I see the correct coordinates through the developer status panel…

People are not shown when home.

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