Problems with TS110E Tuya Zigbee dimmers - showing OFF in Home Assistant, but ON in reality

Hi,

I’m using ZHA and I’m having a problem with Tuya Zigbee dimmers (regardless of whether they’re 1- or 2-gang, TS110E IDs: _TZ3210_k1msuvg6 and _TZ3210_3mpwqzuu). The dimmers often lose their status in the HA (about 5-20 minutes after being turned on), switching to “off” in the HA, even though the light is actually still on.

In the ZHA, the history log shows “switched off,” but the switch wasn’t pressed physically or by the HA.

This is annoying because when two modules control one light through automation, the light actually turns off on its own because one of the modules has switched to “off” in the HA. Furthermore, to turn off the light via the HA, you first have to turn it on.

Has anyone else had a similar problem with these modules? I’ve seen some problems with Tuya dimmers described, but they’re of a slightly different nature - losing range, disappearing from the network, etc. The coordinator is quite close to these modules, so it’s not the case for me and there’s no problem with range (sometimes they only have a small delay).

(I’m using SkyConnect coordinator with EFR32MG21 radio.)

Thanks in advance!

Thanks for the answer, however I’m not sure if I can can configure reporting manually for these - I have such attributes for OnOff:

Unfortunately none of these look like could let me configure the reporting.

Same for LevelControl cluster:

You’re replying to someone who just pasted whatever ChatGPT spat out, probably a bot. Hang in there - hopefully a real person with that model will reply to you.

Not sure if this is same issue I had, but this device by default is configured to use physical switches of ‘push button’ type. I have connected it as an additional method of turning on and off some lights on top of existing bistable two-gang switch, and it behaved mostly like you have described.
I got the idea to simulate push button by quickly manually switching it on and off, and it worked beautifully. I changed this switch to dual monostable for the time being, but I know this behavior is configurable in software - it should work with both mono- and bistable switches. I have no idea how to switch behavior, so whenever I put this device I change switch to monostable (‘door ringer’ type). Luckily I have lots of these new switches: I have ordered a lot more than I needed of various types for new home, but eventually I will run out of stock - knowing how to control device behavior would be awesome.