Hi everyone, I currently have my Zegbee network set up with the Sonoff universal dongle antenna, and I was given the new HA Connect ZBT-2 antenna. Despite countless attempts—following YouTube videos, searching forums, and using Gemini—I've ended up having to perform a system restore because it's simply impossible. I don't know what I'm doing wrong; I've tried everything, honestly. They say it's just plug and play, but in my case, it's not working.
I would really appreciate any help. After months of giving up, I tried again today, and I just had to restore the system, so it's impossible...
By the way, as you can see, I haven't been using this for very long, and I have HA on the Green server.
Welcome!
Is it just the antenna you have changed or the entire device connected to it, with all the associated configuration changes required to make it work?
You could have mentioned you were using Zigbee2Mqtt instead of ZHA earlier. That would have helped us immensely.
Look closer at the error screen. It's giving you a link to the Z2M troubleshooting page. Search there for the "No valid usb adapter found" error & how to troubleshoot it
Not sure what you meant by this either. The zbt2 is a device with an antenna. It's not an antenna by itself.
I suggest you explain clearly how you were running zigbee & what you did exactly.
Hello again, and thank you for your help. I'm sorry, but yes, I am using zigbee2MQTT, which I hadn't mentioned before. I'm following the same instructions as on the official website, the same steps, and in step 4 I select option 2, "custom." After removing the old device (Sonoff), I wait, but zigbee2MQTT doesn't start, and all devices are offline. I've restarted, but nothing has changed. I've also tried entering the address shown in system/Hardware/ttyUSB0/.... and in zigbee2MQTT/configuration/port/.... and in adapter/ezsp. I've restarted, but still nothing. I don't know where the problem is or what I'm doing wrong. Thanks!
So, is there a way to check when you plug your ZBT-2 to the metal box, does the OS see the ZBT-2…?
Does both sonoff and ZBT-2 plugged into the same metal box that runs HA? Does the OS see both? Does HA see both?
What have you tried exactly? Can you elaborate step by step (, instead of I follow xxx guide)? Give us some pictures / screen shots also.
Show us your current Z2M config, especially the serial section. That error you're seeing is referenced in the troubleshooting link you got, and it's specifically due to incorrect serial configuration. Zigbee2MQTT fails to start/crashes runtime | Zigbee2MQTT.
And that was why ShadowFist asking the question. Your zigbee dongles (sonoff and ZBT-2) are using different routes (this is good). But Z2M does not know which route to go so that to talk to different dongles. Please answer what ShadowFist asked above.
